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4.7 out of 5

"Beautiful hotel in a perfect location. Very friendly helpful staff " More

By a verified traveller on Sun 19 Jan 2020

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£193* Per night/room 11 Dec - 12 Dec

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Double Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the quiet rooms at Europe Villa Cortes. During your stay, you're just a quick walk from Playa del Búnker. Free WiFi in public areas, free self-parking and 7 restaurants are available. Built in 2002, this 5-star hotel has 151 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and 4 bars/lounges offer choices for drinking and dining
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the proximity to shopping and the quiet guestrooms
  • Just a 4-minute drive from Veronicas Strip and 5 minutes from Siam Park
  • Airport shuttle service available for a fee

Europe Villa Cortes ratings based on 23 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Europe Villa Cortes

Everyone (7) Couples (11) Family (2) Friends (1)
5 out of 5
Beautiful hotel in a perfect location. Very friendly helpful staff

Posted by on 19 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Europe Villa Cortes

Dear guest, Thank you so much for choosing Europe Villa Cortes and for writing this review. We are very happy to know that you felt so comfortable here and you spent a great time. We would be pleased to welcome you again soon. Kind regards. The management team.

5 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Europe Villa Cortes

Dear guest, Thank you so much for visiting Europe Villa Cortes and for writing this review. We are happy to know that you enjoyed your stay here. We hope to see you again soon. Kind regards. The management team.

5 out of 5

Bank holiday break

Nice hotel in excellent location in PDLA. Pool area / private beach / beach bar all very good. Visited multiple times and will be back again

Posted by , from m on 1 May 2017

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Comment from Hotel Management

17 May 2017 by .

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

5 out of 5

Excellent hotel.

Very nice hotel, we had a great holiday. Staff were lovely and Breakfast was excellent.

Posted by , from London on 19 Feb 2017

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5 out of 5

Very comfortable

Pros: Everything.
Cons: Attire in the restaurant. People dining in shorts and tee shirts is disrespectful.
Location: The hotel is located on the beach and is central to lots of bars and restaurants.
My husband and I have just returned from this hotel after a 9 night stay. It is the most relaxing and comfortable hotel we have stayed in. We booked half board. The food is delicious and service first class. In fact the service throughout the hotel is first class. It's difficult to single someone out but Erica on reception and Jive in the restaurant really excel.

Posted by , from From England on 23 Dec 2016

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5 out of 5

beautiful hotel

We visited this hotel Beginning of September. It met all our expectations. It deserves the 5* rating. The staff were fantastic. They were friendly and helpful. It was very peaceful around the pool. Only problem was you had to be down at pool early to put towels on beds. We don't normally do this, but had to later on in the week in order to have sunbeds. We ate in the beach bar which was good. We also ate in the restaurants in Safari and others around. We would definitely return.

Posted by on 12 Sep 2015

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4 out of 5

Fabulous little oasis

The reception staff were excellent and made us feel instantly comfortable on arrival and showed us to our suite. The room was very comfortable, my only niggle was that both fridges were luke warm in temperature. .and no free wifi.. ! Apart from that it was perfect. The breakfast was truly srumptous and something for everyone.. The chef was amazing cooking omelettes to order. Around the pool there was always waiter service and available sunbeds which was great.. At the hotels beach I was very disappointed .. My daughters and myself arrived one afternoon just before 5pm and were looking for a bit of shade from the still hot sun.. The only available shade was on the ' double beds' . Instantly TWO men arrived and told us we have to pay to use these beds.. €19 .. I did explain that we were guests but they were not interested and said we would have to pay if we wanted to remain on them. I found this very rude & obviously they are not bothered about their actual guests of the hotel but the revenue of any person willing to pay for the remaining hour of the day before it closed .. Quite shocked to say the least.. Apart from that incident the staff throughout the hotel were very pleasant and helpful.

Posted by on 30 Jun 2015

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5 out of 5

Great romantic break

This hotel is exceptional! Real quality in every aspect. Only one gripe, no internet in the room, unless you pay 9 Euro a day! (Poor :-( )

Posted by on 6 Apr 2015

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4 out of 5

Dismayed to find refurbishment starting at time of stay

We were very disappointed to be informed on arrival at the hotel that refurbishment to all of the amenities would commence shortly after the start of our stay. This was not scheduled at the time of booking in July. The nice hotel with pool, spa and tennis court became a nice bed and breakfast. Apparently, e-bookers should have notified us - of this. In fact, this wasn't the only thing that went wrong. The flights were changed by the airline, but thanks to my BA app, I noticed this and a we were able to avoid a missed flight disaster.

Posted by on 2 Jan 2015

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5 out of 5

Holiday in Teneriffe

Blissfully peaceful week. Hotel excellent and staff very helpful at all times.

Posted by on 27 Apr 2013

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Renovations + Closures

The following facilities or services will be unavailable from September 1 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

This property will be closed from 26 April 2022 to 2 June 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Europe Villa Cortes such as the outdoor pool and the indoor swimming pool. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free. This 5-star Arona hotel is smoke free.

  • 151 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 4 bars or lounges
  • Built in 2002
  • Dining venue
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Europe Villa Cortes offers 151 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Brauhaus – On-site restaurant.

Pancho Villa – This restaurant specialises in Mexican cuisine. Open daily.

Tiziano – This fine-dining restaurant specialises in Mediterranean cuisine. Open daily.

Vera Cruz – This buffet restaurant only serves breakfast. Open daily.

La Sirena – This restaurant only serves lunch. Open daily.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Europe Villa Cortes

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cortes Villa
  • Europe Villa Cortes Arona
  • Europe Villa Cortes Hotel Arona
  • Europe Villa Cortes Hotel
  • Europe Villa Cortes
  • Europe Villa Cortes Hotel
  • Europe Villa Cortes Arona
  • Europe Villa Cortes Hotel Arona

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.