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4.3 out of 5

"Excellent staff, service and location. .Food is also very good. " More

By a verified traveller on Sun 06 Oct 2019

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Hotel Description

Our customers tell us that they enjoy the free breakfast at H10 Big Sur Boutique Hotel. During your stay, you're just a quick walk from Los Cristianos Beach. Free WiFi in public areas, free self-parking and 2 restaurants are available. Built in 1967, this 4-star hotel has 167 rooms over 8 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, cable TV and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free uncovered self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, mini golf and bicycles to rent
  • Guests have great things to say about the helpful staff and the quiet location
  • Just a 3-minute walk from Los Cristianos Beach and 13 minutes on foot from Las Vistas Beach

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£100* Per night/room 3 Jul - 4 Jul

Double or Twin Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Double Room Single Use, Sea View

Bed Count 1 Double Bed Maximum Occupancy 1 Max

H10 Big Sur Boutique Hotel ratings based on 12 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H10 Big Sur Boutique Hotel

Everyone (5) Couples (6) Other (1)
5 out of 5
Excellent staff, service and location. .Food is also very good.

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Mamadou

Thank you for your comment. We are glad to know that everything has been to your liking. Regards

4 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by Ana Pérez (Reception)

Thank you for taking a time to share about your stay with us. We hope your stay was like you expected. Best regards,

3 out of 5

Great location - no children

Cons: Staff politeness and friendliness was not always up to scratch. Breakfast still a scrum - especially the older members of the public.
Great location on the front. Rooms have nice coffee machines, art in the rooms. Public areas clean, welcoming and new design. Pool area a bit of a disaster area.

Posted by , from London on 12 Mar 2017

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Comment from Hotel Management

28 Apr 2017 by Diana Gama

We really thank you for your review, Only through your comments we can improve our service. We hope you can give us the opportunity to welcome you again in a near future. Best Regards!

5 out of 5
Sehr modern, hell, ruhig und es halt alles was man für einen schönen Urlaub benötigt. Auch die ChillOut Dachterasse ist der Hammer.

Posted by on 24 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Mamadou Guest relation

Vielen Dank für Ihre Zufriedenheit über Ihren Aufenthalt mit, Wir freuen uns zu wissen, dass alles nach Ihren Wünschen war. Wir hoffen, Sie wieder begrüßen zu dürfen.

4 out of 5
Alors toute était presque parfait! L’endroit, le cadre, la situation, le personnel, les conseils reçus. Quelqu’un qui veut être un peu au calme mais prêt de tout à la fois c’est l’hotel Idéal. Bien plus pour les retraités mais super. Le seul bémol du séjour, mais qui était pas dramatique, c’est que l’hôtel globalement avait un problème technique avec la climatisation. Donc aucunes chambre avait la climatisation. Mais encore une fois, pour nous, c'était acceptable, mais je peux tout à fait imaginer des clients qui pourrait vraiment se plaindre de cela. Mais autrement nickel! Merci encore à toute l’equipe Du H10 Big Sur! Nicolas et tous les autres!

Posted by on 25 Jun 2019

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5 out of 5

Posted by on 1 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by Ana Pérez (Reception)

Dear Anonymous, Thank you very much for taking a short time to write your punctuation. We hope to see you soon with our family H10 Big Sur. Best regards,

5 out of 5
Schönes Hotel mit Meerblick, sehr sauber und gepflegt, Essen fantastisch! Zur Playa nur ein paar Minuten! Schöne Anlage mit Pool und Whirlpool, es wird darauf geschaut, das die Handtücher nicht schon um 7 Uhr auf den Liegen verteilt werden! Uns wurde jeder Wunsch erfüllt. Jeden Abend eine Livevorstellung! Gäste eher älter, keine Kinder! Würden jederzeit wiederkommen, da wir uns sehr wohlgefühlt haben!

Posted by , from Schweiz on 4 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by Ana Pérez

Sehr geehrte Frau Katrin, Vielen Dank, dass Sie sich die Zeit genommen haben, über Ihre Erfahrungen zu schreiben. Wir freuen uns, dass Sie eine tolle Zeit verbracht haben und wir hoffen, dass Sie bald nach Teneriffa zurückkehren. Grüße,

4 out of 5

Kiva hotelli aikuisille.

Asiakkaiden keski-ikä varmaan lähellä 80 vuotta. Rauhallinen hotelli joka ei sovi bilettäjille.

Posted by on 4 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Mamadou

Hyvä Kiva. Kiitos paljon siitä, että valitsit H10 Big Sur, olemme erittäin iloisia, että olit hyvä aika. Vierailijan ikästä valitettavasti emme voi toimia sen suhteen. Toivomme nähdä teidät seuraavalla kerralla. Terveiset!

4 out of 5

Lomamme vastasi odotuksia.

Vastasi hyvin odotuksia. Upea uudenvuoden Illallisbuffet. Pientä sähläystä kirjautumisessa aluksi annettiin väärä huone jossa oli jo asukas joka heräsi Henkilökunta ystävällistä ja avointa. Hyvät yöunet ja hyvä aamiainen.

Posted by on 5 Jan 2016

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4 out of 5

Super goed hotel

Super goed hotel, zeer uitgebreid ontbijt, lekker avondeten met showcooking. Adults only is zalig ! Minpunten : ligging van de kamer langs de straatkant en WIFI is matig

Posted by on 29 Aug 2015

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Property Features

H10 Big Sur Boutique Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the eco-friendly H10 Big Sur Boutique Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Arona hotel.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 1967
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tenerife (TFS-Tenerife South) (16.9 km / 10.5 mi)
  • Parking: Free self parking

Room Amenities

H10 Big Sur Boutique Hotel offers 167 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and hairdryers. This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free buffet breakfast daily.

Blue Ray – This restaurant serves breakfast and dinner.

Cactus Bar – This poolside bar serves lunch and light fare.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Snorkelling nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Surfing lessons: Nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and contactless check-in and check-out are available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Caters to adults only
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Masks are available for guests
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guests' stays

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 18 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Sur H10
  • H10 Big
  • H10 Big Sur
  • H10 Big Sur Arona
  • H10 Big Sur Hotel
  • H10 Sur
  • Hotel H10 Big Sur
  • Hotel H10 Big Sur Arona
  • H10 Big Sur Boutique Hotel Arona
  • H10 Big Sur Boutique Hotel
  • H10 Big Sur Boutique Arona
  • H10 Big Sur Boutique
  • H10 Big Sur Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel
  • H10 Big Sur Boutique Hotel Arona
  • H10 Big Sur Boutique Hotel Hotel Arona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.