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"Really like this hotel. Yes the rooms are a little dated but they are clean and comfortable. Amanda was our daily cleaner and was very friendly and di ... " More

By a verified traveller on Thu 29 Mar 2018

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Hotel Description

Our customers tell us they enjoy Mediterranean Palace's good location. During your stay, you're just a quick walk from Las Vistas Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1988, this 5-star resort has 535 rooms over 6 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, 24-hour room service and satellite TV
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Mediterranean Palace, a buffet restaurant that serves international cuisine
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a fitness centre and a sauna
  • Guests praise the quiet and central location
  • Within a 15-minute walk of Las Vistas Beach and Los Cristianos Beach
  • Airport and local-area shuttle service available for a fee

Standard, Mountain View

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£116* Per night/room 21 Oct - 22 Oct

Standard, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, Sea View (2 adults and 1child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite (2 adults and 1 child)

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Suite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard, Pool View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mediterranean Palace ratings based on 88 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mediterranean Palace

Everyone (27) Couples (45) Family (7) Friends (4) Other (1)
5 out of 5

Posted by on 4 Apr 2019

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2 out of 5
The property was very dated , not at the cleanliness I would have expected of a 5 star hotel !

Posted by on 26 Mar 2019

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3 out of 5
The location of the hotel is great. The pool and terrace are really good. Plenty sun beds but the hotel condition is tired and tatty. The furniture in the rooms are shoddy and the walls are paper thin. The bathroom has seen better days. The enamel was off the bath and the shower was difficult to control water temp wise. Whilst I know I booked a mountain view room, the room was overlooking the bins and we were wakened every day by the staff emptying an abundance of trash and bottles into these bins and you couldn’t open the patio door for diesel fumes from the delivery trucks. This was my third visit to this hotel and I think my last for a while until they renovate the rooms. The breakfasts had plenty choice but I did see hairs in the salad.

Posted by on 18 Dec 2018

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2 out of 5

Posted by on 29 Oct 2018

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4 out of 5

Posted by on 17 Sep 2018

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5 out of 5

Posted by on 12 Sep 2018

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5 out of 5
Really like this hotel. Yes the rooms are a little dated but they are clean and comfortable. Amanda was our daily cleaner and was very friendly and did a good job. The location is great for the beach and for getting to shops and restaurants but if you have a mountain view room, the road can be noisy. Air con was also a bit on the noisy side. Pool area is superb. Towels are provided without the need for a deposit. The breakfasts were superb. Good English breakfast and fruit cereal and all the trimmings. Reception staff were great and couldn't have been any more helpful. Courtesy room provided for when we left was spotless and fully stocked with towels and toiletries. This was my second visit and we will definitely be back in December this year.

Posted by , from Wigan UK on 29 Mar 2018

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5 out of 5

Med palace break

good value for the quality of the hotel everything good except for the noise at night time

Posted by on 15 Mar 2018

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2 out of 5

Never a 5 star and dated rooms

Pros: Location
Cons: A complete refurbishment
Location:
Hotel is in a great area, however what it is not is a 5 star hotel might even struggle for 4. The welcome was ok with a cheap glass of fizz and reception staff were ok. Pool area is nice but not very clean just 1 guy going round and round on a machine and not getting all dirt away could do with a good clean and pool cleaners from La Siesta to come round and scrub it. Please also note DO NOT have fun in the large pool as you are NOT allowed any inflatables water guys or even a small ball this has to be contained to the VERY small outer pools!! Rooms where do I start we booked a pool view this for a 5 star was very basic and very dated cables running along wall joining sockets together and a bathroom from when it was first built you couldn't even swing a cat in the shower and I'm quite small !!!!! Also not cleaned to a decent standard as there was NEVER a smell of cleaning products in room Whilst we were there we also got a virus my wife tried to get something to eat for our son to take up to room but this was not allowed as staff had to stick with rules this caused a discussion with the relations manager who was useless and would be better retiring, despite the apologies and how can I help/sort this out, there was no compensation offered and I would NEVER stay here again until a major refurbishment has taken place

Posted by , from Stranraer on 6 Nov 2017

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5 out of 5

good trip

every thing is the best.the food was great and location in one of the best area

Posted by , from london on 26 Sep 2017

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Comment from Hotel Management

24 Oct 2017 by Alejandro Crespo

Dear Guest, Thank you very much for your positive review and for sharing it here on Expedia. I’m happy to know that you have enjoyed our services and facilities and I hope to have the chance to welcome you again in future visits to Tenerife. Best regards, Alejandro Crespo,General Manager

Property Features

Mediterranean Palace offers its guests 2 the outdoor swimming pools, a sauna, a fitness centre, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Mediterranean Palace. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Arona resort is smoke free.

  • 1 building
  • 535 guestrooms or units
  • 6 levels
  • Built in 1988
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tenerife (TFS-Tenerife South) (18 km / 11.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Mediterranean Palace offers 535 forms of air-conditioned accommodation with a safe and free newspapers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

  • Private balcony
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge available
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Mediterranean Palace – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • 24-hour check-in

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mediterranean Palace Arona
  • Mediterranean Palace Hotel Arona
  • Mediterranean Palace
  • Mediterranean Palace Hotel
  • Mediterranean Palace Resort Arona
  • Mediterranean Palace Arona
  • Mediterranean Palace Resort
  • Mediterranean Palace Resort Arona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Mediterranean Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.