6 Jan 2020 by Guest Experience Team
Dear Guest, Thank you very much for your recent visit and review! We are delighted to acknowledge that overall the service delivered from all our team members was warm and friendly. We are very sorry for the noise coming from the strip, a room change upon availability is always an option offered. We hope to welcome you again in the next future, for that we remain at your entire disposal. Kindest regards from sunny Tenerife! Guest Experience Team
27 Aug 2019 by Sol Tenerife
Dear guest, Thank you very much for your confidence at Sol Tenerife during your stay on the island. We hope to welcome you once again in the future. Best regards, Guest Experience
4 Jul 2019 by Sol Tenerife
Dear Ben, Thank you very much for choosing our hotel during your stay on the island. We are looking forward to hearing from you soon and change your point of view. Our guest's satisfaction is the most important thing. We hope to welcome you soon. Best regards, Guest Experience Department
14 Jun 2019 by GUEST EXPERIENCE TEAM
Dear Guest, Thank you very much for this amazing score and recent visit. We are very happy to know that everything has been perfect. We hope to welcome you again in the next future remaining at your entire disposal. Kindest regards Guest Experience Team.
23 May 2019 by Guest Experience Team
Dear Guest, Thank you very much for your visit and for the good score. We hope in future visits remaining at your complete disposal. Kindest regards Guest Experience Team
12 Mar 2019 by Guest Experience Team
Dear Guest, We are very sorry if your experience has been not as expected regarding the exterior noise coming from the strip. We take note of your comments. We hope in future visits remaining at your complete disposal. Thank you for your visit and review. Kindest regards Guest Experience Team
12 Mar 2019 by Guest Experience Team
Dear Guest, Thank you very much for your visit and very high score. We are happy to read that you had a great stay and everything has been as expected. Please next time, feel free to ask for more vegetarian option, we will be delighted to prepare it for you. We are all looking forward to welcome you again. At your complete disposal for anything that you might request. Kindest regards Guest Experience Team
26 Feb 2019 by Guest Experience Team
Dear Guest, Thank you very much for your visit and great score. Hotel position is fantastic as you wrote, as published the beach is only 300 meters away from the hotel. We are all looking forward to welcome you again. At your complete disposal. Kindest regards Guest Experience Team
28 May 2018 by Guest Experience Team
Dear Sir or Madam, Thank you for choosing our resort for your holiday and for your good score. Looking forward to welcome you again to Sol Tenerife. Best regards, Guest Experience Team
26 Mar 2018 by Jose Luis Aparicio, Deputy Manager
Dear Mr. Mikko, We always do our best to provide our guests with unique experiences and we are sorry that in your case we did not succeed in this proposal. We apologies for the inconvenience the situation may have caused you. We would like to inform that we have able recycling bins at the pool area. It would be a pleasure to welcome you again at Sol Tenerife. Kind regards, Guest Experience Department
All-inclusive room rates at Sol Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at Sol Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Sol Tenerife for summer fun including 2 outdoor swimming pools, the kids' pool and outdoor tennis courts. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a steam room, a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis. This 4-star Arona hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Sol Tenerife offers 522 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Buffet Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bar Piscina – This poolside bar specialises in international cuisine and only serves lunch. Open daily.
Bar Palapa – This bar overlooks the ocean. Open daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will collect payment in full for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 72 hours prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.