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4.3 out of 5

"Lovely place, been several times now. Great quality food, chilled out professional atmosphere " More

By a verified traveller on Sat 18 Jan 2020

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Hotel Description

Our customers tell us they can't get enough of Arrecife Gran Hotel & Spa's great beach location. During your stay, you're just a quick walk from El Reducto Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 restaurants. Built in 2004, this 5-star hotel has 160 rooms over 17 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy fusion cuisine with ocean views at Restaurante Altamar, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with Thai massages, body wraps or Ayurvedic treatments at Aquaplus SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the size of the guestrooms and the beach
  • 10 minutes by car from Pocillos Beach and 10 minutes from Cesar Manrique Foundation

Suite Panoramic Sea View Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, Partial Sea View (single use)

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Suite, Partial Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, Sea View (spa access and 1 treatment)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room Single Use, Sea View

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Arrecife Gran Hotel & Spa ratings based on 39 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arrecife Gran Hotel & Spa

Everyone (26) Couples (5) Family (2)
2 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

19 Jan 2020 by Welcome Team

Estimado Anonymous, Muchas gracias por su valoración de Arrecife Gran Hotel & Spa*****. Nuestro objetivo es recibir 5 estrellas. Le agradeceríamos que nos dijera qué cree que se puede mejorar para conseguirlo. Estamos abiertos a todas las sugerencias y esperamos sus comentarios. Atentamente Birgit welcometeam@arrecifehoteles.com

5 out of 5
Lovely place, been several times now. Great quality food, chilled out professional atmosphere

Posted by on 18 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Welcome Team

Dear Anonimus, Many thanks for your excellent review of your experience with us. We look forward to welcoming you again in the near future, many greetings, Antonio.

4 out of 5
I liked friendly staff clean spacious room breakfast was dis organised on being shown to table

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Asistente relaciones publicas

Dear Anonymous, Thank you for sharing your opinion with us! We are glad you enjoyed your stay at Arrecife Gran Hotel & Spa***** and we hope to welcome you again soon! Best wishes, Judy

4 out of 5
Feels like home, nice atmosphere. Excellent food quality

Posted by on 19 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Welcome Team

Dear Anonymous, thank you for this review! We are happy to know when our clients feels like home in the hotel. We hope to welcome you again at Arrecife Gran hotel & Spa***** Kind regards, Welcome Team

4 out of 5
The reason why i chose The Gran Hotel is because the sea view which is amazing. Waking up in the morning and see the ocean just right there gives you good vibes. If you have a long waiting for your flight, after checkout you can still use all the facilities like the Pool, shower in the spa and enjoy cocktail at the bar. The point that i’m quite disappointed is about the Cleaners. I hung my jacket in the closet and for no reason the Cleaners moved it on top of my suitcase which was obviously dirty after traveling. I also left my socks close to the window and the thing that pissed me off was that later i found them in the bin. First time ever that my clothes have been thrown in the bin. The receptionist immediately apologized. Moreover the cleaners never wiped the floor for the entire week. There was dust anywhere on the floor. They should definitely improve this aspect.

Posted by , from Lugano on 14 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Welcome Team

Dear Rosario, Thank you very much for choosing Arrecife Gran Hotel & Spa***** for your stay in Lanzarote! We are delighted to see that you enjoyed the mesmerizing views that we have and our services. As regarding the inconvenience that you had we are really sorry once more and we appreciate your feedback as it helps us to improve and ultimately be able to offer an unforgettable experience to our guests. Hope to welcome you again in our hotel! With very kind regards, Anca - Welcome Team

4 out of 5
All staff was awesome, especially, Ana and Ely from buffet restaurant, Ceuta guy from reception. There’s just two things we didn’t like we booked a room with sea view and just the living room had sea views not the room itself, also we were just few floors over the pool and the noise from the concert was waking us up until 2:45 some days

Posted by on 16 Dec 2018

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Comment from Hotel Management

25 Dec 2018 by Sophie Müller (Guest Experience Team)

Dear Clara, Thank you very much for having chosen the Arrecife Gran Hotel & Spa***** for your stay in Lanzarote, and also for having left us such a positive rating. We are especially thankful for your kind words towards our colleagues, and are hoping to be able to welcome you back to Lanzarote soon. With very kind regards,

4 out of 5
It’s fine - nothing special. Prefect for a short stay. The late checkout offer is good though (€35 for as late as you like) so good for evening flights

Posted by on 1 Sep 2018

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Comment from Hotel Management

1 Sep 2018 by Guest Relations

Dear anonymous user, Thank you very much for having chosen the Arrecife Gran Hotel & Spa***** for your stay in Lanzarote, and also for having left us this comment. We are delighted to hear that you enjoyed your stay with us, and would be more than happy to welcome you back to Lanzarote during your next stay on the island. With very kind regards,

5 out of 5

Fabulous hotel close to the beach and shopping

We have great time the hotel right beside the beach and shopping centre,close to the airport and food is nice,

Posted by on 5 May 2018

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Comment from Hotel Management

5 May 2018 by Guest Relations

Dear Guest, Thank you very much for the time you have spent reviewing your experience with us in Expedia. It's a pleasure to read all your kind words about our facilities and services and we hope to welcome you once again in the near future. Kind regards,

4 out of 5
Lovely hotel, great location between beach and city centre.

Posted by , from Liverpool on 14 Feb 2018

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Comment from Hotel Management

15 Feb 2018 by RRPP

Dear Peter: Thank you very much for your review. Best regards

4 out of 5

Lovely hotel could do with a few jobs doing

Second time at the hotel excellent overall. Pool area is lovely for winter sun. Great food.

Posted by , from Wirral on 16 Jan 2018

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Comment from Hotel Management

2 Feb 2018 by Mauricio RRPP

Dear John, Thank you very much for your comments. We are delighted that you spend a great time at Arrecife Gran Hotel & Spa*****, for our staff is such a pleasure to provide the best service possible to all our guest and know it´s appreciated. We hope to see you again soon. Kind Regards

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Arrecife Gran Hotel & Spa such as the indoor swimming pool and the hot tub. Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a steam room, a fitness centre and a rooftop terrace. Parking is available for a fee. This 5-star Arrecife hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • 6456 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Arrecife (ACE-Lanzarote) (7.2 km / 4.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arrecife Gran Hotel & Spa offers 160 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Restaurante Altamar – Overlooking the ocean, this restaurant specialises in fusion cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Buffet Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Star City Coffee & Gastro – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Aquaplus SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Minimum age to access spa is 17
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No cots (infant beds) available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 8 per day
  • Late check-out fee: EUR 38 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrecife Gran
  • Arrecife Gran Hotel
  • Arrecife Hotel
  • Gran Hotel Arrecife
  • Hotel Arrecife
  • Arrecife Gran Hotel Lanzarote
  • Arrecife Gran & Spa Arrecife
  • Arrecife Gran Hotel & Spa Hotel
  • Arrecife Gran Hotel & Spa Arrecife
  • Arrecife Gran Hotel & Spa Hotel Arrecife

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.