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4.0 out of 5

"First of all the property itself is very beautiful. But, we booked a dog friendly room which we confirmed with the hotel reception a week in advance. ... " More

By a verified traveller on Sat 24 Aug 2019

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Hotel Description

Our customers tell us they can't get enough of Eastwell Manor, Champneys Hotel & Spa's great location. During your stay, you'll be close to Ashford Designer Outlet. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 23 rooms over 2 floors. All rooms offer free WiFi and satellite TV channels.

  • All rooms offer satellite TV, DVD players and room service
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge with facials, aromatherapy or manicures and pedicures at Champneys
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • Just a 4-minute drive from Ashford Golf Club and 14 minutes from Ashford Designer Outlet
  • Pets welcome for a fee

Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£94* Per night/room 26 Jul - 27 Jul

Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room (Manor)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed (Luxe)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Eastwell Manor, Champneys Hotel & Spa ratings based on 7 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eastwell Manor, Champneys Hotel & Spa

Everyone (5) Couples (2)
3 out of 5
First of all the property itself is very beautiful. But, we booked a dog friendly room which we confirmed with the hotel reception a week in advance. Unfortunately when we arrived they had no dog friendly room available and we wasted nearly 2 hours for the whole check in procedure - which is not really acceptable when only staying on a one night deal and limited times to use the facilities. There was also a miscommunication with the bill whereby I was being charged for the apparent upgrade for the room we would be permitted to use with our dog and the cost for taking the dog, all of which we had been told would not be charged when the problem arose. The grounds are kept beautifully, the Manor House is really spectacular but the spa (inside the pool room) really needs some attention.

Posted by on 24 Aug 2019

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2 out of 5

Posted by on 30 Oct 2018

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5 out of 5

Lovely hotel in serene countryside

We stayed at Eastwell Manor on a recent trip to discover Kent. It was a great location right in the middle of beautiful rolling and tranquil countryside. Our rooms were in the fabulous old manor and were very well appointed with very comfortable beds. Would definitely recommend.

Posted by , from birmingham UK on 30 Apr 2018

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4 out of 5
Don't book through Ebookers as they state "breakfast included" but don't say you have to pay for cooked breakfast. The hotel kindly allowed as complimentary full breakfast due to Ebookers being misleading and mis-selling. Lovely hotel. Wonderful break. Relaxing ambience and beautiful surroundings.

Posted by on 22 Apr 2018

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5 out of 5

Relaxing Spa weekend.

Impressed with the newly refurbished Champneys Spa, very modern and clean. Stayed in a mews cottage, was lovely and clean and quiet. Had an evening meal at the Manor House, unfortunately the main restaurant was fully booked but the bar menu was fine. Was told that this booking didn't include the full cooked breakfast, this would be an additional cost. Small debate with the manager and it was all included as per the received email upon booking. Other than that an excellent, relaxing weekend away for my wife and I.

Posted by on 4 May 2017

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5 out of 5

Lovely

Pros: Great service awesome food
Cons: The sauna could've been hotter. Steam room and hydropool awesome.
Everything great, staff excellent, couldn't do enough for you.

Posted by on 28 Oct 2016

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4 out of 5
Historic setting in beautiful surroundings. The spa was lovely.

Posted by on 28 Nov 2016

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About the Eastwell Manor, Champneys Hotel & Spa

Location Eastwell Park, Ashford, England TN25 4HR

Renovations + Closures

This property is closed from 23 March 2020 to 4 July 2020 (dates subject to change).

The following facilities will be closed from 04 July 2020 to 31 August 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Property Features

Eastwell Manor, Champneys Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 5584 square feet (519 square metres) and includes conference centres. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the romantic Eastwell Manor, Champneys Hotel & Spa. Free self parking is available. This 4-star Ashford hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 5584 sq ft of conference space
  • 519 sq. m of conference space
  • Continental breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (95.9 km / 59.6 mi)
  • Train station: Ashford Wye Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Eastwell Manor, Champneys Hotel & Spa offers 23 forms of accommodation with DVD players and a safe. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

The Manor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Pavilion – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing on site
  • Fitness classes on site
  • Golf lessons available nearby
  • Skydiving nearby

Spa Services

Champneys has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 10 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastwell Manor Champneys Hotel Ashford
  • Eastwell Manor Ashford
  • Eastwell Manor Hotel
  • Eastwell Manor Hotel Ashford
  • Eastwell Manor Ashford, Kent
  • Eastwell Manor Champneys Hotel
  • Eastwell Manor Champneys
  • Eastwell Manor, Champneys &
  • Eastwell Manor, Champneys Hotel & Spa Hotel
  • Eastwell Manor, Champneys Hotel & Spa Ashford
  • Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 8:30 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.