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4.0 out of 5

"I chose this for a stopover break, and surprised to find it a lovely building in nice grounds, and very stylish inside. Quiet and plush to move around ... " More

By a verified traveller on Sun 02 Feb 2020

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Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Jet Park Hotel Auckland Airport. During your stay, you'll be close to Butterfly Creek. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle. Built in 1998, this 4.5-star hotel has 222 rooms over 5 floors. All rooms offer free WiFi and Select Comfort beds.

  • Air-conditioned accommodations with Select Comfort beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking
  • Enjoy fusion cuisine and garden views while dining at Te Maroro
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the overall comfort, spaciousness and comfy beds
  • Just a 4-minute drive from Butterfly Creek and 7 minutes from Ambury Regional Park
  • Free airport shuttle service
  • Pets welcome free of charge (restrictions apply)

Jet Park Hotel Auckland Airport ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jet Park Hotel Auckland Airport

Everyone (1) Couples (1) Family (1)
4 out of 5
I chose this for a stopover break, and surprised to find it a lovely building in nice grounds, and very stylish inside. Quiet and plush to move around in, I was impressed. My aim was to freshen up for further flights, and loved its outdoor pool with a beautiful clutch of trees and ferns overhanging a round pool lined with boulders with a small waterfall running into it. Staff did all you could ask for, arranging free transfers, to AKL vital to me.

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

3 out of 5
The pool was closed for repair. Not mentioned on booking. The room was spotless and clean. However, small for a 4 star plus hote. At best 3 stars in UK. The service in the restaurant was problematic. There was no systems and as staff just wandered about nit knowing what was going on, no leadership. As a result service was very slow. Food was basic but wholsome. Breakfast relatively good.

Posted by on 2 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us. I have passed the feedback to our Food & Beverage Manager and I would like to apologize that you were not made aware at the time of booking that our pool will be out of action. It was not a decision taken lightly but due to Health & Safety issues we had to close temporarily while the refurbishment of the Restaurant & Bar was going on. I hope that we are able to welcome you back in the near future to Jet Park Hotel. Kind regards Murray Mackey Front Office Manager

5 out of 5

Posted by on 7 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

About the Jet Park Hotel Auckland Airport

Location 63 Westney Road, Auckland, 2022

Renovations + Closures

This property is closed from 23 June 2021 to 30 June 2023 (dates subject to change).

Property Features

Jet Park Hotel Auckland Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 807 square feet (75 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the luxury Jet Park Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Auckland Middlemore Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking; extended parking available for a surcharge

Room Amenities

Jet Park Hotel Auckland Airport offers 222 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5:00 AM to 10:30 AM.

Te Maroro – Overlooking the pool and garden, this restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Indaba Lounge Bar – This poolside cocktail bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Coffee Shop – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jet Park Hotel Auckland Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 32 for adults, and NZD 1 and NZD 32 for children (approximately)
  • Fee for in-room wired Internet: NZD 5 per day (rates may vary)
  • Extended parking fee: NZD 55.00 per week
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Airport
  • Jet Park Airport Hotel
  • Jet Park Hotel
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Hotel Mangere
  • Jet Park Mangere
  • Jet Park Auckland Auckland
  • Jet Park Hotel Auckland Airport Hotel
  • Jet Park Hotel Auckland Airport Auckland
  • Jet Park Hotel Auckland Airport Hotel Auckland

You should know

  • The seasonal pool will open in January and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.