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4.6 out of 5

"GReat location, very helpful staff, a good destination hotel for business or pleasure in Auckland. " More

By a verified traveller on Sun 28 Apr 2019

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Harbour Suite View Loaded

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Social Twin View Loaded

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Social View Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Social View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

M Social Auckland's central location gets high marks from our customers. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4.5-star hotel has 190 rooms over 12 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free covered valet parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Princes Warf Visitor Information Centre and New Zealand National Maritime Museum

M Social Auckland ratings based on 5 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Auckland

Everyone (4) Family (1)
5 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by M Social Mbassador

Thanks for your review! We look forward to welcoming you back soon!

5 out of 5
GReat location, very helpful staff, a good destination hotel for business or pleasure in Auckland.

Posted by on 28 Apr 2019

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5 out of 5
Really lovely staff. The room was amazing and had a beautiful view of the harbour.

Posted by on 1 Jan 2019

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Comment from Hotel Management

10 Apr 2019 by MSocial Mbassador

Thank you!!! we love our staff too! Come back soon!

4 out of 5
Sehr gute Lage. Nahe beim Stadtzentrum, nahe bei den Ferrys. Gute Restaurants in der Nähe.

Posted by on 24 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by M Social Mbassador

Thanks for your positive review! Hopefully next time you can try our restaurant! We look forward to welcoming you back soon!

4 out of 5

Posted by on 22 Feb 2019

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Comment from Hotel Management

10 Apr 2019 by MSocial Mbassador

Thanks for stopping by!

Renovations + Closures

This property is closed from 1 July 2020 to 31 October 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference rooms. The luxury M Social Auckland also features a 24-hour fitness centre, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.5 km / 17.1 mi)
  • Train station: Auckland Britomart Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

M Social Auckland offers 190 forms of accommodation with laptop-compatible safes and espresso makers. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:30 AM.

M Social Auckland has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place and guests are provided with hand sanitiser

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25.00 and NZD 35.00 per person (approximately)
  • Valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Social Auckland Hotel
  • M Social Auckland Hotel
  • M Social Auckland Auckland
  • M Social Auckland Hotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.