82.0% Based on 1021 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

At Novotel Auckland Ellerslie you'll be 4.9 km (3.1 mi) from Mt. Eden and 3.8 km (2.4 mi) from One Tree Hill Domain. Highlights at this hotel include a restaurant, a bar/lounge, and a rooftop terrace.

You can enjoy LCD TVs with satellite channels, and all 147 soundproofed rooms feature WiFi, wired Internet, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide free refreshments. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Safes, hairdryers, and phones are also available.

The restaurant, Acacia, is open for breakfast, lunch, and dinner. Business amenities include conference space and meeting rooms. Other amenities include a fitness centre, WiFi in public areas, and laundry facilities. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4.5-star Greenlane - Ellerslie hotel include University of Auckland and Sky Tower.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend out of 1021 reviews

Excellent 332
Good 458
Average 160
Poor 53
Terrible 18
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.0</span> out of 5

About the Novotel Auckland Ellerslie

Location 72-112 Green Lane East, Auckland, 1051

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Novotel Auckland Ellerslie. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 147 guestrooms or units
  • 5 levels
  • 7 conference rooms
  • 295 sq. m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (17.1 km / 10.6 mi)
  • Train station: Auckland Greenlane Station (0.4 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Novotel Auckland Ellerslie offers 147 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: NZD32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 29.90 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 29.90 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 19.9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.9 per 24-hour period (rates may vary)
  • Self-parking fee: NZD15 per night
  • Valet parking fee: NZD15 per night (in/out privileges)
  • Rollaway bed fee: NZD60 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®