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Comfort Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£93* Per night/room 28 Oct - 29 Oct

Single Room, City View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

With your stay at Hotel am Rathaus, you're connected to a shopping centre and just a quick walk from Augsburg Town Hall. Free breakfast, free WiFi in public areas and a bar are available. This 3-star hotel has 31 rooms. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • All rooms offer memory foam beds, deep-soaking bathtubs and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include concierge services and luggage storage
  • Steps from Augsburg Town Hall and 6 minutes on foot from Augsburg Cathedral

Hotel am Rathaus ratings based on 3 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel am Rathaus

Everyone (2) Family (1)
4 out of 5
Die Lage direkt in der Altstadt ist wunderbar.Das Bett und das Frühstück waren sehr gut.Im Bad könnte mal etwas nach gestrichen werden.Ansonsten habe ich mich sehr wohl gefühlt.

Posted by on 3 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Andreas Stock

Lieber Gast, vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass sie sich bei uns im Hause wohlgefühlt haben und einen schönen Aufenthalt erleben konnten. Das wir in einigen Bädern nachstreichen müssen haben wir ebenfalls gesehen und haben damit bereits Mitte August begonnen. Das Ihr Zimmer bis dato noch nicht an der Reihe war tut uns sehr leid. Wir versichern Ihnen, dass wir in den kommenden Wochen die Bäder (und auch die Zimmer!) weiterführend streichen. Herzliche Grüße und bis bald zurück in Augsburg!

4 out of 5

Posted by on 1 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Andreas Stock

Vielen Dank für Ihr Feedback/Thank you very much for your feedback.

2 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Andreas Stock

Dear Guest, we really regret that you were not satisfied with your stay in our house and our team can not make you feel home after the check in. Please accept our apologize for that. We always try to offer the best and most comfortbale service for all our guest. Maybe you will offer us a new chance. kind regards

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hotel am Rathaus also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Augsburg hotel is smoke free.

  • 31 guestrooms or units
  • Buffet breakfast (free)
  • Bar or lounge
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Augsburg Central Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel am Rathaus offers 31 forms of accommodation with minibars and a safe. Memory foam beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Deep-soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 6:00 AM-8:00 PM
  • Sunday-Sunday: 7:00 AM-8:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Am Rathaus Augsburg
  • Hotel Am Rathaus Augsburg
  • Am Rathaus Hotel Augsburg
  • Am Rathaus Hotel
  • Am Rathaus
  • Hotel am Rathaus Hotel
  • Hotel am Rathaus Augsburg
  • Hotel am Rathaus Hotel Augsburg

You should know

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.