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Room (Romantic Offer)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room (Golden Age +60 years)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms (+ Extra bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Izalde, you'll be within walking distance of Quejana Museum. Free WiFi in public areas, free self-parking and a business centre are available.

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and conference space
  • 18.3 mi (29.4 km) from Bay of Biscay and 21.6 mi (34.8 km) from Plaza Moyua

Renovations + Closures

The following facilities are closed on Sunday, Monday and Tuesday:

  • Restaurant

Property Features

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A rooftop terrace, a library, and tour or ticket assistance are also featured at the business-friendly Izalde. Self parking is free. This Ayala hotel is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • 3 buildings
  • Conference rooms
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Luyando Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Izalde offers 16 accommodations with a safe and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:30 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

This property accepts major credit cards

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts major credit cards, Visa and Mastercard. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:30 PM
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - HVI00356
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Arcos Quejana
  • Los Arcos Quejana Ayala
  • Los Arcos Quejana Hotel
  • Los Arcos Quejana Hotel Ayala
  • Quejana
  • Arcos Quejana Hotel Ayala
  • Arcos Quejana Hotel
  • Arcos Quejana Ayala
  • Arcos Quejana
  • Izalde Hotel
  • Izalde Ayala
  • Arcos de Quejana
  • Izalde Hotel Ayala

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.