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".Good location, breakfast service very good. Onsite parking but limited capacity. Rooms and spa facilities very tired in need of refurb which looked t ... " More

By a verified traveller on Thu 25 Jul 2019

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Privilege, Double Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Ayr Hotel. During your stay, you're just a quick walk from The Low Green. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the location
  • Within a 15-minute walk of Ayr Beach and Ayr Racecourse

Mercure Ayr Hotel ratings based on 5 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Mercure Ayr Hotel

Everyone (2) Couples (1)
2 out of 5
Staff were friendly, bar area nice, breakfast good. Room was un-clean - dust everywhere, pieces of plastic bag and clothes tags on the floor, freeze dried coffee melted into the carpet and up the wall, bed side table had "sticky remnants" on. No teaspoon in the room for making drinks.

Posted by on 19 Apr 2022

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Comment from Hotel Management

27 Apr 2022 by Gordon

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards. Gordon Baillie Guest Services Manager

1 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Alex Farrer

Dear Guest Thank you for your feedback regarding your stay. I am sorry to see you rated us 1. We are currently undertaking a refurbishment of our rooms and I hope you will return in the future to see the changes. Kind regards

3 out of 5
.Good location, breakfast service very good. Onsite parking but limited capacity. Rooms and spa facilities very tired in need of refurb which looked to have commenced

Posted by on 25 Jul 2019

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Comment from Hotel Management

15 Aug 2019 by Alex Farrer

Dear guest Thank you for your feedback regarding your recent stay. We are currently undertaking a refurbishment of our bedrooms and I do hope you will return in the near future to new the results. Kind regards

3 out of 5
Nice Hotel close to town centre, good breakfast, room ok toilet seat broken but was dealt with( nx day).... public toilets nx to restaura nt were not the best had to enter 3 before I found one that was clean , however found the staff very friendly & helpfull.

Posted by , from Lincolnshire on 6 Nov 2017

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5 out of 5

wish we had stayed longer

This was the first time we had visited ayr and stopped in this hotel, we were certainly not dissapointed. We are even planning to come back next year. The hotel was beautiful and met every expectations and more. The view was lovley and staff were helpful and also room service was great!!

Posted by on 28 Oct 2012

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly Mercure Ayr Hotel also features a health club, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Ayr hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 8 levels
  • Built in 1972
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ayr Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Ayr Hotel offers 118 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and spring water baths. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Spring water bath
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Mercure Ayr Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar and geothermal energy

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 5.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayr Mercure
  • Ayr Mercure Hotel
  • Hotel Mercure Ayr
  • Mercure Ayr
  • Mercure Ayr Hotel
  • Mercure Hotel Ayr
  • Ayr Ramada
  • Mercure Ayr Hotel Scotland
  • Ramada Ayr
  • Mercure Ayr Hotel Ayr
  • Mercure Ayr Hotel Hotel
  • Mercure Ayr Hotel Hotel Ayr

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.