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Luxury Double Room, Non Smoking, Garden View (no extra bed available)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£220* Per night/room 7 Apr - 8 Apr

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Exclusive Suite, 1 King Bed, Sea View, Beachside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Exclusive Suite, 2 Bedrooms, Non Smoking, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

During your stay at Grand Hotel Heiligendamm, you'll be within walking distance of Heiligendamm Beach. Free WiFi in public areas, 3 restaurants and a full-service spa are available.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to massages, body wraps or body treatments at Heiligendamm SPA
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Just a 1-minute drive from Heiligendamm Beach and 7 minutes from Stadt- Und Baedermuseum Bad Doberan Moeckelhaus
  • Local-area, railway station and cruise terminal shuttle service available for a fee

Grand Hotel Heiligendamm ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Heiligendamm

Everyone (5) Family (2)
5 out of 5

Posted by on 30 Sep 2023

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5 out of 5
beautiful location nice staff thank u !

Posted by on 24 Aug 2023

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Comment from Hotel Management

25 Aug 2023 by Thies C. Bruhn -Managing Director-

Dear Janis, thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be the perfect place to spend quality time with your family. We hope to welcome you back in the near future for another memorable stay. Warm regards, Thies C. Bruhn Managing Director Grand Hotel Heiligendamm

5 out of 5

Posted by on 20 Jun 2023

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Comment from Hotel Management

18 Jul 2023 by Thies C. Bruhn -Geschäftsführender Direktor-

Sehr geehrter Samuel, herzlichen Dank für Ihre positive Bewertung auf ebookers.de. Schön, dass Sie sich bei uns so wohlgefühlt haben. Wir hoffen, Sie schon bald wieder in Heiligendamm begrüßen zu dürfen.Herzliche GrüßeThies C. Bruhn-Managing Director-Grand Hotel Heiligendamm

4 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

31 Mar 2020 by Grand Hotel Heiligendamm

Sehr geehrte/r Reisende, danke für Ihre positive Bewertung! Da wir großen Wert auf unsere Servicequalität legen, nehmen wir jedes Feedback sehr ernst. Daher würden wir uns auf Ihren Kommentar bei der nächsten Kontaktaufnahme sehr freuen. Mit freundlichen Grüßen Thies C. Bruhn Geschäftsführender Direktor

3 out of 5
Bereits zum dritten Mal an diesem wunderschönen Sehnsuchtsort waren wir zum Schluss unseres Aufenthalts richtig enttäuscht wegen dem schlechten Service. Im wunderschönen Kurhaus mit einer guten Essensauswahl kann leider nicht auf eine adäquate Dienstleistung des Personals gezählt werden. Man wird ignoriert, Kaffeebestellungen müssen bis zu dreimal wiederholt werden, Tische sind nur unzureichend gedeckt. Es dauert eine halbe Ewigkeit bis der fehlende Löffel geliefert wird. Da läuft etwas arg schief und das Hotel droht so sein Rating zu verlieren. Tücher am Pool oder am Meer sind - wenn man nicht um 9.00 auf der Matte steht, keine mehr vorhanden. Der Check-out war dann eine Katastrophe, die Rechnung komplett fehlerhaft. Einerseits hatten wir die Halbpension vorausbezahlt. Diese wurde uns nochmals berechnet. Das wäre ja an sich einfach gewesen zu korrigieren, aber leider wurde jeden Abend die Hälfte des Essens nochmals obendrauf geschlagen, die Halbpension für das Kind einmal mit dabei, ein anderer Abend nicht, dann zu unterschiedlichen Preisen. Mit anderen Worten ein Desaster für ein Fünfsterne Haus. Sorry, geht gar nicht... Bin gespannt, ob sich die Mitgliedschaft im Kreis der Leading Hotels of the World wird halten können!

Posted by on 11 Aug 2019

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4 out of 5
Ruhig gelegenes Hotel in direkter Lage am Meer, zum Auftanken bestens geeignet, auch für Familien mit Kindern gibt es schöne Angebote, Preis - Leistung - Verhältnis in der Gesamtheit nicht immer optimal, Reserven im Service (personell als auch bei Ausstattung und Ablauf), nettes Ambiente, weitestgehend angenehmes Publikum, tolles Gebäudeensemble, ringsherum Natur und wenig los - das sollte man wissen und mögen : ich wollte es so und fand es herrlich !, sehr gefallen haben mir die großen und frischen Blumensträuße in den Gebäuden, den SPA Bereich habe ich ausgiebig genutzt, empfehlenswert, aber trotzdem leider auch nicht mein Favorit geworden.... Kennengelernt sollte man das aber alles schon einmal - und dann für sich entscheiden, ob man wiederkehren möchte ! Schön ist es allemal :-) !

Posted by on 3 Nov 2018

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Comment from Hotel Management

25 Nov 2018 by Grand Hotel Heiligendamm

Vielen Dank dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Wir werden Ihre angesprochenen Punkte intern besprechen, um unsere Servicequalität weiter zu verbessern. Wir hoffen dennoch, dass Ihnen der Aufenthalt in unserem Hause in positiver Erinnerung bleibt. Mit herzlichen Grüßen von der Ostsee! Ihr Grand Hotel Heiligendamm Team

5 out of 5
Einfach nur Top. Zimmer, Service, Spa, Essen, Rahmenprogramm etc. alles hervorragend.

Posted by on 12 Dec 2016

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Renovations + Closures

This property will be closed from 7 January 2024 to 26 March 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Grand Hotel Heiligendamm offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the family-friendly Grand Hotel Heiligendamm. An area shuttle within 50 kilometres, a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

  • 199 guestrooms or units
  • 5 levels
  • 5 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1793
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Bad Doberan Station (6.9 km / 4.3 mi)
  • Property shuttles: Area shuttle within 50 kilometres, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, theme park shuttle, casino shuttle, shopping centre shuttle, and bus station shuttle available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel Heiligendamm offers 199 accommodations with minibars and a safe. A pillow menu is available. 90-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Bad Doberan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible
  • Children's dressing gowns
  • Wardrobe or cupboard

Food & Drink

Grand Hotel Heiligendamm has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Snorkelling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorised watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Heiligendamm SPA has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Heiligendamm offers transfers from the ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.
  • Cots (infant beds) are available for EUR 50.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Minimum age for COVID-19 test requirement: 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Heiligendamm Bad Doberan
  • Grand Hotel Heiligendamm Bad Doberan
  • Grand Hotel Heiligendamm Hotel
  • Grand Heiligendamm
  • Grand Hotel Heiligendamm Bad Doberan
  • Grand Hotel Heiligendamm Hotel Bad Doberan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.