16 Sep 2019 by FOM
Dear guest, thank you for sharing your rating. We regret that we did not satisfy your expectations during your last stay. We would be very pleased if you gave us a chance to get in contact with you personally. We are looking forward to your e-mail at sonja.koenig@bad-homburg.steigenberger.de Yours sincerely Albert Mayr General Manager
14 Aug 2019 by FOM
Sehr geehrter Gast, herzlichen Dank für die Zeit, die Sie sich genommen haben, uns Ihre Eindrücke zu schildern. Ihr Lob haben wir gerne entgegen genommen und freuen uns, dass es Ihnen bei uns gefallen hat. Ihren Hinweis auf den Geräuschpegel bei Veranstaltungen haben wir gerne aufgenommen, um dies in Zukunft für unsere Gäste angenehmer zu gestalten. Wir hoffen, Sie bald wieder als Gast in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Albert Mayr Direktor
Steigenberger Hotel Bad Homburg offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 8504 square feet (790 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Steigenberger Hotel Bad Homburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Bad Homburg v.d. Hoehe hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Long-term parking (surcharge) , Valet parking (surcharge)
Steigenberger Hotel Bad Homburg offers 174 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Bad Homburg v.d. Hoehe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Steigenberger Hotel Bad Homburg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
