11 Oct 2021 by Carolin Imöhl, Revenue & Sales Manager
Lieber Uwe, herzlichen Dank, dass Sie bei uns zu Gast waren und uns nun eine Bewertung gegeben haben. Bitte lassen Sie uns wissen, was an Ihrem Abendessen nicht in Ordnung war. Nur so wissen wir, was wir noch verbessern müssen. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen,
Aqua Aurelia Suitenhotel an den Thermen offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Aqua Aurelia Suitenhotel an den Thermen. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available. This 4.5-star Baden-Baden hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge)
Aqua Aurelia Suitenhotel an den Thermen offers 47 air-conditioned accommodations with iPod docking stations and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Aqua Aurelia Suitenhotel an den Thermen has a restaurant on site.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Caracalla Therme. Services include massages.
The spa is open daily. Guests under 7 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Aqua Aurelia Suitenhotel an den Thermen offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.