16 Feb 2019 by Belvédère
Bonjour, Je suis navrée que vous n'ayez pas apprécié l'espace piscine. La température de l'eau du bassin est à 28°, nous sommes tenus de maintenir cette température conformément aux normes en vigueur. L'eau chaude de la douche est fournie par un chauffe-eau qui a du être probablement vidé, il nécessite alors un certain temps de chauffe. Enfin, nous attachons une grande importance à la propreté des vestiaires qui sont nettoyés et désinfectés chaque matin. Compte tenu de la haute fréquentation à cette période de l'année, ceux-ci ne paraissent pas aussi propre en fin d'après-midi. J'espère que vous avez apprécié le confort des appartements et la vallée de Luchon. Nous espérons vous revoir pour un prochain séjour. Cordialement
17 Jan 2019 by Belvédère
Merci pour votre commentaire. Nous sommes ravis de savoir que vous avez apprécié le séjour au sein de notre établissement.
Résidence Lagrange Vacances le Belvédère offers its guests an indoor pool and a fitness centre. WiFi is available in public spaces for a fee. Résidence Lagrange Vacances le Belvédère also features multilingual staff, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This Bagneres-de-Luchon residence is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Résidence Lagrange Vacances le Belvédère offers 107 forms of accommodation. Rooms open to balconies or patios. Kitchenettes offer fridges, microwaves and dishwashers. Bathrooms include baths or showers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.
Recreational amenities at the residence include an indoor pool and a fitness centre.
Special check-in instructions:
The front desk is open daily from 8 AM - 11 AM. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-in hours are 5-8 PM on Saturday.
Reception hours are 8-11 AM and 5-7 PM (or 8PM during peak season) Sunday-Monday and 8-11 AM and 2-8 PM on Saturdays.
The front desk at this property is open daily from 8 AM - 11 AM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.