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3.7 out of 5

"The property is not as exclusive as the marketing says and for the price charged falls well short of expectations to someone that has been fortunate e ... " More

By a verified traveller on Tue 21 May 2019

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Hotel Description

The breakfast at Pennyhill Park Hotel And Spa gets good marks from our customers. During your stay, you'll be close to Ascot Racecourse. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 1884, this 5-star hotel has 124 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, massages or body wraps at The Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • Guests like the breakfast and restaurant
  • 9 minutes by car from Ascot Racecourse and 7 minutes from Lapland UK
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Smart Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plush Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Pennyhill Park Hotel And Spa ratings based on 6 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pennyhill Park Hotel And Spa

Everyone (4) Couples (2)
3 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

14 Jul 2019 by Christopher Sillwood

Dear Anonymous, Thank you for your feedback. kind regards, Christopher Sillwood GRM PHP

3 out of 5
The property is not as exclusive as the marketing says and for the price charged falls well short of expectations to someone that has been fortunate enough to travel extensively.

Posted by on 21 May 2019

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Comment from Hotel Management

29 May 2019 by SSQ

Dear Anonymous, Thank you for your review and sorry for not having met your expectations. We are striving at all times to improve on our services and therefore your constructive feedback is very much appreciated. Kind regards

4 out of 5
Nice hotel and spa but spa very busy so not very relaxing

Posted by on 23 Feb 2019

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2 out of 5

Posted by on 10 Feb 2019

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5 out of 5

Saturday night stay at Pennyhill Park

Pros: The spa and the food. We had the 7 course tasting menu for lunch in The Latymer restaurant for lunch - superb.
Cons: If I were being picky - regulate the heating better in the bedrooms. Overall we love it here.
We’ve stayed a few times at Pennyhill Park, it’s our “go to” place for a bit of rest and relaxation. We opted for the Cosy Room and were allocated Lemon Tree room. Despite it’s name we still had a super king bed, desk and a couple of easy chairs in there. The room is just starting to show it’s age - marks on the furniture, silk curtains starting to fray and single glazing that has condensation on. The room was very hot and despite turning down the radiator thermostats and opening a window, it remained very warm. Saying that we spent most of our time only sleeping there. We go to Pennyhill for the spa. It was the busiest that we had seen it before. Nevertheless there was always somewhere to go to. The capacity is huge and there are plenty of different rooms to use both single sex and unisex The pool is enormous and never crowded. There was plenty of fresh towels and robes if required and they now provide flip flops instead of the usual spa slippers which aren’t any good on the wet floors (which can get very slippery). By 7pm it had emptied and we had the last hour and a hour mainly to ourselves with just a handful of other couples. Tip - go for a late lunch at The Latymer and then you won’t need dinner and can enjoy the facilities right till closing time. Breakfast is always a treat here. There’s plenty of choice with first class ingredients . Good quality orange juice is always a must for me along with nice sausages and bacon. You won’t go hungry here! We’ll be back.

Posted by , from West Sussex on 20 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Julian

Dear Elaine We greatly appreciate your feedback and continued patronage of Pennyhill Park. Please visit us again soon. Kind Regards Julian Tomlin General Manager

5 out of 5

Amazing spa facilities

Great spa and the food at the braserrie was deliscious. Staff very friendly and helpful.

Posted by on 23 Jan 2017

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About the Pennyhill Park Hotel And Spa

Location London Road, Bagshot, England GU19 5EU

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 02 January until 24 January:

  • Dining venue

Property Features

Pennyhill Park Hotel And Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. An outdoor pool, a health club, and a steam room are also featured at the luxury Pennyhill Park Hotel And Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Bagshot hotel.

  • 124 guestrooms or units
  • 2 dining venues
  • Built in 1884
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: London (LHR-Heathrow) (31.2 km / 19.4 mi)
  • Train station: Bagshot Station (2.1 km / 1.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Pennyhill Park Hotel And Spa offers 124 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Bagshot hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge available
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

On-site venue – This restaurant specialises in British cuisine. Reservations are required.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Archery on site

Spa Services

The Spa has 21 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 21
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with dietary restrictions or food allergies should contact this property in advance.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 50 per pet, per stay
  • Maximum 1 per room
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 22.00 per person (approximately)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pennyhill Park Hotel Bagshot
  • Pennyhill Park Hotel
  • Pennyhill Park Bagshot
  • Pennyhill Park
  • Pennyhill Park Hotel And The Bagshot
  • Pennyhill Park Hotel And The Spa Bagshot, England - Surrey
  • Pennyhill Park Hotel And Country
  • Pennyhill Park And Spa Bagshot
  • Pennyhill Park Hotel And Spa Hotel
  • Pennyhill Park Hotel And Spa Bagshot
  • Pennyhill Park Hotel And Spa Hotel Bagshot

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.