- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Service does not match the quality of the facility
A lovely new hotel with excellent facilities. BUT, the attitude of the staff was atrocious; from the surliness of the receptionist to the slow restaurant staff and the exorbitant breakfast. All these factors are typical of Bakewell, as a whole, whose existence seems to be solely to rip off the multitude of tourists. It will be Buxton for me next time I stay in the Derbyshire Dales!