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Ocean Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Ocean Grand Deluxe Twin

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Banyan Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at The Westin Turtle Bay Resort & Spa, Mauritius. During your stay, you're just a quick walk from Turtle Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools. Built in 2014, this 5-star hotel has 190 rooms over 3 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, separate sitting areas and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Beach Grill, one of the property's 5 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body wraps or body scrubs at Heavenly Spa by Westin
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a health club
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from Turtle Bay and 9 minutes by car from Trou aux Biches Beach
  • Airport shuttle service available for a fee

The Westin Turtle Bay Resort & Spa, Mauritius ratings based on 4 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Turtle Bay Resort & Spa, Mauritius

Everyone (4)
5 out of 5

Posted by on 15 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by The Westin Turtle Bay Resort & Spa, Mauritius

Greetings from The Westin Turtle Bay Resort & Spa, Mauritius! Thank you for your fabulous review and we are glad that you had a special holiday with us! We will surely convey your message to the team. We look forward to welcoming you back to our island sanctuary. Best Regards, The Westin Turtle Bay Resort & Spa, Mauritius

4 out of 5
Kiva hotelli lähellä rantaa, hyvät maisemat ja mukava henkilökunta

Posted by on 24 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by Jenita R

Dear Valued Guest, Greetings from The Westin Turtle Bay Resort and Spa, Mauritius. We are pleased to hear that you loved the resort and we truly thank you for your kind words. We look forward to welcoming you back soon. Best Regards, The Westin Turtle Bay Resort & Spa, Mauritius

4 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

27 Oct 2018 by Jenita Ramasamy

Dear Valued Guest, Thank you for your review. We look forward to welcoming you back to our resort for another amazing holiday. Best Regards, The Westin Turtle Bay Resort and Spa, Mauritius

5 out of 5
Super Resort, sehr gepflegt! Wir hatten dort eine tolle Zeit. Die Getränkepreise waren jedoch zu hoch.

Posted by on 14 Apr 2018

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Comment from Hotel Management

1 May 2018 by Daven

Dear Valued Guests,Thank you for taking the time to share your detailed and complimenting feedback on Expedia.I assure you that all your observations will be shared with the concerned Department Heads for immediate corrective action. Thank you

About the The Westin Turtle Bay Resort & Spa, Mauritius

Location Turtle Bay, Balaclava,

Renovations + Closures

This property is closed from 27 March 2020 to 31 October 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at The Westin Turtle Bay Resort & Spa, Mauritius are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Walk outside to smell the salty air and watch the ocean waves from the hotel's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Turtle Bay Resort & Spa, Mauritius, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. This luxury hotel also offers a free kid's club, a kids' pool and an outdoor tennis court. Free self parking and valet parking are available. This 5-star Balaclava hotel is smoke free.

  • 190 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Bar by the pool
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) (60.9 km / 37.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Westin Turtle Bay Resort & Spa, Mauritius offers 190 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Beach Grill – This beachfront theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fusion – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Kangan – This beach restaurant specialises in Indian cuisine and only serves dinner. Open daily.

Mystique – This bar only serves light fare. Happy hour is offered. Open daily.

Seasonal Tastes – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Tennis lessons on site
  • Kayaking on site
  • Waterskiing on site

Spa Services

Heavenly Spa by Westin has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 13
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 130
  • Christmas Eve (24 December) Gala Dinner per child: USD 0 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 185
  • New Year's Eve (31 December) Gala Dinner per child: USD 0 (up to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 40 for adults, and USD 25 and USD 40 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Mauritius Turtle Bay
  • Westin Mauritius Turtle Bay Resort
  • Westin Turtle
  • Westin Turtle Resort
  • Westin Turtle Bay Resort Mauritius Balaclava
  • Westin Turtle Bay Resort Mauritius
  • Westin Turtle Bay Mauritius Balaclava
  • Westin Turtle Bay Mauritius
  • The Grand Mauritian Resort And Spa
  • The Westin Turtle Bay Resort & Spa Mauritius Balaclava
  • The Grand Mauritian Hotel Balaclava
  • The Westin Mauritius Turtle Bay Resort Spa
  • The Westin Turtle Bay Resort & Spa, Mauritius Hotel
  • The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
  • The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.