- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
So so stay.
Rooms are a bit dated with a bit of a damp/old smell. Service is where they lacked entirely. Definitely not on par with 4 or 5 star establishments. One issue to raise, called room service around 8:30 to 9:00 pm and their line was continuously busy. Eventually called guest services at 9pm to which I was told they would get in room dining to call me. An entire hour went by and nothing, I eventually called them and placed my order and a rather lackluster club sandwich with soggy chips was delivered. Unfortunately this type of service is unacceptable especially for the price point of around 300 dollars per night. So what was meant to be a quiet valentines night in with movie and room service was rather short changed by lack of service!