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Reviews

4.1 / 5Very Good
91 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Desaru Ostrich Farm
    8 min drive
  • Popular Location
    Desaru Coast Adventure Waterpark
    17 min drive
  • Popular Location
    The ELS Club Desaru Coast - Ocean Course
    19 min drive
  • Airport
    Singapore (SIN-Changi)
    97 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Bandar Penawar

    Located in Bandar Penawar, Amerald Resort Hotel Desaru is on the Strip and on a private beach. Desaru Beach and Tanjung Balau Beach reflect the area's natural beauty and area attractions include Desaru Coast Adventure Waterpark and Desaru Ostrich Farm.

    Popular Location

    What's nearby

    • Desaru Ostrich Farm - 8 min drive
    • Desaru Coast Adventure Waterpark - 17 min drive
    • The ELS Club Desaru Coast - Ocean Course - 19 min drive
    • Desaru Fruit Farm - 25 min drive
    • Singapore Expo - 93 min drive

    Getting around

    • Johor Bahru (JHB-Senai Intl.) - 70 min drive

    Restaurants

    • Where to eat
    • Ruby Coffee House – Poolside restaurant offering international cuisine. Serves breakfast and lunch daily.
    • Amerald SeafoodRestaurant – Family restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • Friendship Bar – Ocean-view bar. Open on selected days.

    About this property

    Amerald Resort Hotel Desaru

    Catch some rays on Amerald Resort Hotel Desaru's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 251 soundproofed rooms feature free WiFi and room service. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Ferry terminal shuttle (surcharge)
    Limo/town car service
    Theme park shuttle (surcharge)

    Food and drink

    Free continental breakfast available daily 7:00 AM–11:00 AM
    2 restaurants
    1 bar
    Room service available

    Things to do

    Beach volleyball
    Bike hire
    Children's pool
    Fitness centre
    Full-service spa
    Karaoke
    Outdoor pool
    Rock climbing
    Ropes course
    Ziplining

    Family friendly

    Children's pool
    Dry-cleaning service
    Outdoor pool
    Snack bar/deli
    Soundproofed rooms
    Waterslide

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Front-desk safe
    Reception hall
    Vending machine
    Water dispenser

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Porter
    Wedding services

    Languages spoken

    Chinese
    English
    Malay

    Business services

    6 meeting rooms
    Conference space (11840 square feet)

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Private beachfront location
    Terrace

    Spa

    Massages
    Massage/treatment rooms
    Spa open daily

    More

    Couples dining
    Designated smoking areas
    Games
    Romance packages available

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Linens
    Sofa bed single

    Bathroom

    Bathrobes
    Bidet
    Free toiletries
    Hairdryer
    Hydromassage showerhead
    Shampoo
    Shower
    Soap
    Toilet paper
    Towels

    Entertainment

    42-inch LED TV
    satellite channels

    Food and drink

    Electric kettle
    Free bottled water
    Free tea bags/instant coffee

    Outdoor space

    Balcony

    More

    Desk
    Iron/ironing board
    Phone
    Safe
    Slippers
    Soundproofing
    4.1

    Very Good

    5 - Excellent
    38
    4 - Good
    36
    3 - Okay
    9
    2 - Mediocre
    4
    1 - Poor
    4
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I have no tv signal when its raining . Please do smthng bout it . Other than that , all aces !

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Cleanliness, staff & service

    The hotel was nice and pretty. The rooms was cozy. Except that one of the rooms I booked didn't have a cooling air conditioning. It was just blowing air. One huge disappointment was breakfast. I booked rooms with breakfast, but me and my family couldn't have any. I understand it was a peak period, Chinese New Year holiday, but what I do not understand was that the hotel did not prepare itself to handle the high influx of guests staying in the hotel. There were not enough tables, the utensils were no where to be seen, and to top it of, empty buffet sets. And this was when I came down from my room at 8am (breakfast was served at 7-11 am). My family and I had to go out of the hotel to get breakfast elsewhere. But I do wanna give compliments when it's due. I'm grateful to the front office manager for being very accommodating, and polite, to all my requests during my stay.

    Stayed 1 night in Jan 2020

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities, property conditions & facilities

    Nice room, near beach. But bad customer service, terrible breakfast preparation, not prepare for peak season, food & utensils not enough, most of guest put drinks in a bowl coz no glass anymore, even drinks also didnt topup. Go & buy own drink @ vending machines nearby. lousy & inexperience cafe staff,

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The stay was pleasant one. But this location is isolated by itself, a distant away from the main Desaru attraction. If you want to get away from city life and crowd, this place is recommended.

    Stayed 1 night in Dec 2019

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