- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property, clean, well thought out, friendly staff Did run into some small issues but was resolved quickly by staff
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Located in Bandar Penawar, The Westin Desaru Coast Resort is connected to the convention centre and near the airport. Desaru Coast Adventure Waterpark is a popular attraction and the area's natural beauty can be seen at Desaru Beach and Tanjung Balau Beach. Desaru Fruit Farm and Desaru Ostrich Farm are also worth visiting.
This appears a brand-new property. Everything is in mint conditions. The rooms are very spacious, all with a large balcony with direct ocean view. The staff goes out of their way to make your stay comfortable. One little glitch, we were suggested to wait for a shuttle to get to the Riverside Walk/Waterpark because it is "too far". Have waited for 20 min for shuttle which never showed, then just walked there in 10 min... Appears the staff does not quite know the area (as much of it is a new development). The food in the main hotel restaurant was excellent, both the included breakfast buffet (one of the best I've had) and the dinner. The chef is very creative. The beach is across the road and is quite pleasant, especially if you walk a few hundred meters south (to the right), where it gets wider and more 'wild'. Comparing to the near-by Hard-Rock hotel, Westin is a much quiter place; more comfort but less fun.