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4.3 out of 5

"Amazing service and location. Best place to stay in Banff " More

By a verified traveller on Fri 10 May 2019

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Room, 1 Queen Bed (Fairmont)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£260* Per night/room 5 Feb - 6 Feb

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, View (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 2 Double Beds (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Summit)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us they enjoy Fairmont Banff Springs's good location. During your stay, you're just a quick walk from Fairmont Banff Springs Bowling Centre. Features include free WiFi in public areas, plus 7 restaurants and 3 bars.

  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine at Vermillion Room, one of the property's 7 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to detox wraps, deep-tissue massages or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests speak favourably about the helpful staff and the pool
  • Steps from Fairmont Banff Springs Bowling Centre and 4 minutes on foot from Spray River West Trailhead
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Fairmont Banff Springs ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Banff Springs

Everyone (2) Couples (1)
5 out of 5
Amazing service and location. Best place to stay in Banff

Posted by on 10 May 2019

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Comment from Hotel Management

10 May 2019 by - Fairmont Banff Springs

Thank you for taking the time to leave a rating of your recent experience at the ‘Castle in the Rockies’. We are delighted to hear you had such a memorable visit. We certainly look forward to the opportunity to welcome you back!

5 out of 5

Posted by on 9 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by Fairmont Banff Springs

Thank you for taking the time to share a review of your recent experience with us. We are delighted you had a wonderful stay! We hope we can welcome you back again soon! -Fairmont Banff Springs

3 out of 5

Posted by on 26 Jul 2022

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About the Fairmont Banff Springs

Location 405 Spray Ave, Banff, AB T1L1J4

Property Features

Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 22 meeting rooms available. An outdoor pool, an indoor pool, and a kids' pool are also featured at the family-friendly Fairmont Banff Springs. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

  • 757 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Fridge
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Banff Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Banff Springs offers 757 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, hairdryers and children's slippers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Vermillion Room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

1888 Chop House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Waldhaus Restaurant – Overlooking the golf course, this restaurant specialises in German cuisine and only serves dinner. Open daily.

Castello Ristorante – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Tennis lessons on site
  • Ice skating on site
  • Volleyball on site
  • Hot springs nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Sledding on site
  • Snow tubing nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Cross-country skiing on site

Spa Services

The on-site spa has 27 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

  • Number of treatment rooms 27
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Number of hot springs - 1
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 34 for adults and CAD 17 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.5 per day (rates may vary)
  • Self-parking fee: CAD 32 per day
  • Valet parking fee: CAD 46 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Fairmont
  • Banff Fairmont Springs
  • Banff Springs
  • Banff Springs Fairmont
  • Fairmont Banff Springs
  • The Fairmont Banff Springs Hotel
  • Fairmont Springs Banff
  • The Fairmont Banff Springs
  • Fairmont Springs Hotel Banff
  • Springs Banff
  • Fairmont Banff Hotel
  • Fairmont Banff Springs Hotel
  • Fairmont Hotel Banff
  • The Fairmont Banff Springs Banff
  • The Fairmont Banff Springs Hotel Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Resort Banff

You should know

  • Pool access available from 6 AM to 11 PM LOCALIZE
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

The property is a member of Historic Hotels of the World.

  • Green Key Eco-Rating Programme
  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.