Based on 1197 reviews TripAdvisor traveller rating 4.5 out of 5

Enter dates to see availability

Hotel Description

The sightseeing around Moose Hotel And Suites gets good marks from our customers. During your stay, you're just a quick walk from Banff Lake Louise Tourism Bureau. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 2016, this 3.5-star hotel has 174 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Treat yourself to body treatments, manicures and pedicures or facials at Meadow Spa and Pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and bicycles to rent
  • Guests like the bar and breakfast
  • Just a 2-minute walk from Banff Lake Louise Tourism Bureau and 11 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)

Superior One Bedroom Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Hotel Room 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior One Bedroom Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rooftop 2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Rooftop 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 1197 reviews

Excellent
Good
Average
Poor
Terrible

About the Moose Hotel And Suites

Location 345 Banff Ave, Banff, AB T1L 1H8

Property Features

Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. A fitness centre, tour or ticket assistance, and vending machine are also featured at Moose Hotel And Suites. Free self parking is available. This 3.5-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (138 km / 85.7 mi)
  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Moose Hotel And Suites offers 174 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and at the weekend from 6:30 AM to 1 PM.

Moose Hotel And Suites has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Spa Services

Meadow Spa and Pools has 9 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moose Hotel Banff
  • Moose Banff

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.