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Ambassador Bangkok Hotel

4-star property
171 Soi 11 Sukhumvit Road, Bangkok, Bangkok 020 3788 4841
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2.9 out of 5
See all 53 Ebookers Reviews

"The main reason that i stay at the Ambassador regularly is that it has a squash court. Court, equipment, playing partner (sports staff) are very cheap ... " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

The comfortable rooms at Ambassador Bangkok Hotel get good marks from our customers. During your stay, you're just a quick walk from Nana Square. Free WiFi in public areas, free self-parking and a full-service spa are available. This 4-star hotel has 760 rooms over 26 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and fridges
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, reflexology or facials at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, yoga classes and aerobics classes
  • Guests speak favourably about the proximity to shopping and the location's nightlife
  • 13 minutes by foot from Terminal 21 Shopping Mall and a 4-minute drive from Siam Paragon Mall

Standard Room (Main Wing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£38* Per night/room 16 Nov - 17 Nov

Deluxe Room (Tower Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Tower Wing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Amtel Suite Room (Main Wing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Privilege Room (Tower Wing)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Ambassador Bangkok Hotel ratings based on 53 verified reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ambassador Bangkok Hotel

Everyone (21) Couples (8) Business (1) Family (7) Other (12) Friends (3)
1 out of 5
Check-in was slow with people jumping cues. Booking was for a double room but was given a twin. Told the staff, they said push the beds together. Bathroom is very dated and mould around tiles makes me question cleanliness. Great power shower - as long as your under 5'! Reception managed to lose my key twice from the drop box. Finally I was close to missing my flight after they forgot my wake-up call without even an apology. Embarrassment would be a more fitting name!

Posted by on 4 Oct 2019

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Comment from Hotel Management

5 Oct 2019 by Ambassador Bangkok Hotel

Dear Valued Guest, Greeting from Ambassador Hotel Bangkok! Thank you for taking the time to give us feedback and comments. It is valuable for us to get our customer’s feedback as it is only by receiving this that we may identify any problems that need to be rectified. We are so sorry for the inconvenience and for any further assistance; please do not hesitate to contact us at any time. With best regards, The Hotel Management

1 out of 5
I chose the overpriced Privilege room and it is exactly the same as the much less expensive normal room. And this premier room did not even have an iron, leave alone a trouser press. The carpets are stained. the furniture, or what is left of it. is just junk. The bed is small. In fact, this hotel would have been ok at about £10 a night and not at £65 a night for a room without breakfast. Do not waste your money, I stayed in the top room in the new Tower wing, which is supposedly better than the old wing. HA. What a joke. I have seen better motel rooms 25 years ago, in a road trip in the US. This one can't even compete with one of those.

Posted by on 27 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by Patcharin

Dear Valued Guest, Greeting from Ambassador Hotel Bangkok!!! Thank you for taking the time to give us feedback and comments. It is valuable for us to get our customer’s feedback as it is only by receiving this that we may identify any problem that need to be rectified. Regarding to your concerned, we will investigate and get back to you soonest. We are so sorry for the inconvenience and for any further assistance please do not hesitate to contact us at any time. With best regards, The Hotel Management

3 out of 5

It was near city

Bathroom are really in bad condition. Wash basin was broken with mark on it. Hot water tap was Jam couldn’t open , cold water tap was dripping all time couldn’t stop. Bath panels tiles were broken . Furniture in bedroom was a bit tired. Staff was so so they didn’t seem professionals to me.

Posted by , from London on 21 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Patcharin

Dear Valued Guest, Greeting from Ambassador Hotel Bangkok!!! Thank you for taking the time to give us feedback and comments. It is valuable for us to get our customer’s feedback as it is only by receiving this that we may identify any problem that need to be rectified. Regarding to your concerned, we will investigate and get back to you soonest. We are so sorry for the inconvenience and for any further assistance please do not hesitate to contact us at any time. With best regards, The Hotel Management

4 out of 5

Value accommodation and squash court

The main reason that i stay at the Ambassador regularly is that it has a squash court. Court, equipment, playing partner (sports staff) are very cheap to hire. Location and gym / swimming pool are pretty good, I feel, for the price range. I really like the room. Bed comfy. Perfect for my needs. Not all the rooms are in such good condition as the one i got this time. For me, the only thing that lets down the room is the slightly gaudy red striped carpet. A neutral colour without a pattern really would set off the room nicely. Check-in is often slow. I wish they would improve the front desk system. They need more staff there. I checked in at 13.50 after a 20 minute wait in a queue. The room wasn't ready, so it meant another wait later on in a queue to get the keycard. Other guests get impatient and try to jump ahead. I would even prefer a ticketing system. It really creates an initial bad impression that seems avoidable.

Posted by , from Thailand on 12 Feb 2018

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Comment from Hotel Management

4 Apr 2018 by Patcharin

Dear Valued Guest, Greeting from Ambassador Hotel Bangkok!!! Thank you for taking the time to give us feedback and comments. We are delighted that you enjoyed your stay and had a graceful experience at The Ambassador Hotel Bangkok. We are constantly striving to improve and make our guest’s experience more enjoyable and satisfying as your comments are valuable to us. We are enthusiastically looking forward to welcome you and your party as our esteem guests. With best regards, The Hotel Management

2 out of 5

'Privilege' Room with no privileges

Staff led me to believe that I was entitled to a free breakfast in the Bloom restaurant (which acted as the 'privilege lounge'). So I sat and ate a few choices from a very limited buffet of truly awful quality. Just as I was about to leave having endured more than enough, and wishing I hadn't bothered with what I thought was a freebie offering, the waitress approached and presented me with a bill for 350 baht, with no apology for leading me to believe the meal was complimentary. I kept reasonably calm, made a complaint at reception and then just signed the bill to avoid a prolonged argument. The hotel just need to provide a letter in the room outlining the benefits of a privilege room. It would be a very short document indeed, but it would save any miscommunication. I like the hotel because of the squash courts, pool and fitness facilities. And the rooms in the tower are perfectly adequate for my needs. So I will stay again but just keep to the superior or deluxe rooms. Regarding the room itself on this occasion, the air conditioning wasn't cooling the room, and was only marginally better after the engineer came to fix, and there was no great view.

Posted by on 4 Dec 2017

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1 out of 5

Worst hotel I've stayed in all my life

Pros: Nothing
Cons: Absolutely everything,,and that's no exaggeration,,,ebookers and Expedia should not promote this hotel on there website
Location: Sky train was near,,and so was soi nana,,,,but get on the sky train and leave this horrible hotel a.s.a.p...a lot better hotels to be had in soi nana
This hotel was terrible from start to finish,,,the check in was miserable,,,the luggage up to room took forever,,the room was depressing and gloomy,,the safe was broken and 3 hrs I had to Waite in room for someone to come to repair it,,and when they arrived it took them 30 secondsto repair,so my 1st night was ruined,,,then the madness at breakfast was unreal,,,was rush hour in new deli rather than breakfast in bangkok(but I must say I did not have deli belly ,,and the food was about so/so,,,not hellish bad...the swimming pool was very Dangerouse,,,an accident is waiting to happen,,and I can't understand the thing going on with all the birds in the cages up the steps by the pool,,didn't seem rite to me,,then outside the hotel the amount of massage parlours and prostitues was unreal,,I've been travelling Thailand many years and I know what to expect,,but this was unbelievable,,,,never been so glad to check out of a hotel in my life ,,and the checkout was also slow and miserable,,,the general manager hotel of this hotel should be ashamed,,,if there is one,,,,bad,bad,bad..hotel ruined my time in Bangkok,,,stay well clear..

Posted by , from uk on 8 Sep 2017

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2 out of 5

Huge Hotel

Pros: Huge Hotel
Location: Good Location
1) Very poor Services , if you need anything and need help/ask to the reception , believe me , u can even call them 100 times , the telephone was just ringing and no body pick it up . 2) Unfortunately we forgot our key room in the room ( human error ) Its took them one and half hour to come and open it up for us . 3) Safe - our safe was out of service - Called them but still didn't work

Posted by on 8 May 2017

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2 out of 5

Not do good

The hotel needs up dating it smells damp and dusty, in its day it must have been a very good hotel but now it's not keeping up with its competitors in the Nana area. I would not stay there again nor would I recamend it to anyone.

Posted by on 27 Feb 2016

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3 out of 5

AVERAGE!

As with most things in life, 'you get what you pay for'. The rate I paid was cheap so I wad not expecting 5 star service. Check in/Check out is not very efficient. The rooms could do with a re-vamp. Same goes for the bed sheets, towels etc (although they were clean). Internet was ok although sometimes needed to re-connect. Pool was excellent.

Posted by on 24 Feb 2016

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2 out of 5

This stay wasn't as good as the previous one

Las night before flight back home. I got a super noisy room without any noise insulation, with two separate singles instead of a king size, the shower would be hot or cold nothing in between, staff my mate in another adjacent room complaining of midges coming through plumbing pipes... Internet so slow that you can say it was effectively not working. As long as previous stay was nice, this was a disaster.

Posted by on 4 Feb 2016

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About the Ambassador Bangkok Hotel

Location 171 Soi 11 Sukhumvit Road, Bangkok, Bangkok 10110

Property Features

Ambassador Bangkok Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A free kid's club, tour or ticket assistance, and gift shops/news stands are also featured at the family-friendly Ambassador Bangkok Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Bangkok hotel is smoke free.

  • 760 guestrooms or units
  • 26 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (33.2 km / 20.7 mi)
  • Train station: Asok Railway Station (2.5 km / 1.6 mi)
  • Metro station: Nana BTS Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Ambassador Bangkok Hotel offers 760 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Ambassador Bangkok Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1100.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 for adults and THB 265 for children (approximately)
  • Rollaway bed fee: THB 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Bangkok
  • Ambassador Hotel Bangkok
  • Ambassador Bangkok Hotel Hotel
  • Ambassador Bangkok Hotel Bangkok
  • Ambassador Bangkok Hotel Hotel Bangkok
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.