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3.8 out of 5

"Poor communication at check in. Staff not well trained to handle foreign customers. " More

By a verified traveller on Tue 09 Apr 2019

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Premier Studio, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max
£40* Per night/room 30 Jul - 31 Jul

Executive Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 3 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ascott Sathorn Bangkok. During your stay, you're just a quick walk from King Power MahaNakhon. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2005, this 5-star aparthotel has 177 aparthotels over 20 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, cable TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or facials at Green Leaf Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the area's walkability
  • Just a 5-minute walk from King Power MahaNakhon and 5 minutes on foot from Saint Louis Hospital
  • Free local-area shuttle service

Ascott Sathorn Bangkok ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ascott Sathorn Bangkok

Everyone (4)
3 out of 5
Poor communication at check in. Staff not well trained to handle foreign customers.

Posted by on 9 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Phamon

Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. We would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. hope that we will have another opportunity to improve your stay experience in the near future.

3 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

11 Apr 2019 by Phamon

Thank you for your rating our place. We hope to welcome you again in the future.

5 out of 5

Posted by on 22 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Phamon

Thank you for your rating our place. We hope to welcome you again.

4 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by Phamon

Thank you for your rating our place. We hope to welcome you in the near future.

Property Features

Ascott Sathorn Bangkok offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. A kids' pool, a fitness centre, and spa services are also featured at the luxury Ascott Sathorn Bangkok. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Bangkok aparthotel.

  • 1 building
  • 177 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Built in 2005
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Suvarnabhumi International Airport (BKK) (35.9 km / 22.3 mi)
  • Train station: Bangkok Hua Lamphong Station (3.7 km / 2.3 mi)
  • Metro station: Sathorn Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Ascott Sathorn Bangkok offers 177 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Nanjya Monjya Bangkok – This bar serves lunch and dinner.

The M Pub Beers n’ Beers – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

Green Leaf Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 900.4 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ascott Sathorn Bangkok

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Cash Deposit Required
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 380 per person (approximately)
  • Airport shuttle fee: THB 2500 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 900.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Bangkok Sathorn
  • Ascott Hotel Bangkok Sathorn
  • Ascott Sathorn Bangkok
  • Ascott Hotel Bangkok
  • Ascott Sathorn Bangkok Hotel Bangkok
  • Ascott Sathorn Bangkok Aparthotel
  • Ascott Sathorn Bangkok Bangkok
  • Ascott Sathorn Bangkok Hotel
  • Ascott Sathorn Bangkok Aparthotel
  • Ascott Sathorn Bangkok Aparthotel Bangkok

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.