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"Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & hel ... " More

By a verified traveller on Wed 22 Nov 2017

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£15* Per night/room 29 Nov - 30 Nov

Executive Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Triple Room with Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Citrus Sukhumvit 13 by Compass Hospitality gets good marks from our customers. During your stay, you'll be within walking distance of Soi Cowboy. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2012, this 3.5-star hotel has 79 rooms over 9 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Citrus Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the pool and the helpful staff
  • Within a 15-minute walk of Soi Cowboy and Terminal 21 Shopping Mall
  • Free local-area shuttle service

Citrus Sukhumvit 13 by Compass Hospitality ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citrus Sukhumvit 13 by Compass Hospitality

Everyone (1) Couples (5) Business (1) Family (1) Other (2) Friends (1)
3 out of 5

Nice boutique hotel close to Nana BTS

Pros: central location near BTS and 7Eleven shops within walking distance. Friendly staff at door.
Cons: More welcoming faces at reception and sort out the hot water consistency as it’s too hot.
Location: Hotel within walking distance to Nana BTS and 7Eleven store. Terminal 21 shopping mall is nearby and a lot of places to eat with some places open 24hr
Some of reception staff don’t seem to be welcoming or happy to work there however the staff at the door (concierge & security) are very friendly & helpful in assisting with any needs. Hotel room is small however it reflects on the price of the booking and it’s relatively new decor. Unfortunately there was an on-going Road works directly outside the hotel due to drainage problems and flooded a while ago. It will not be completed till the new year. So be warely of the traffic into this area and uncomfortable bumpy ride. The hot water in the shower is not always consistence so have to play around with the tap. Breakfast is ok as it’s free but ovoid the coffee at all cost. Overall, fair hotel but don’t expect any luxury.

Posted by , from London on 22 Nov 2017

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Comment from Hotel Management

8 Dec 2017 by Wiset P.

Thank you for choosing the Citrus Sukhumvit 13 as your place to stay and for taking the time to share your great review regards your recent stay with us.

4 out of 5

No tittle

nice hotel and good service was good to stay there

Posted by on 15 Nov 2014

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4 out of 5

super citrus

excellent stay at the hotel,first class service from all the staff.excellent room and facilities,swimming pool on the roof,overall a great stay at a great price and at the right location,pity there was a cirfew on!!!

Posted by on 2 Jun 2014

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4 out of 5

Kleines Hotel nah bei Skytrain Nana und Asok.

Zimmer eher klein, dafür sauber. Angestellte sehr freundlich und hilfsbereit. Sehr gute Lage. Nahe bei Einkaufsmeile (Terminal 21) und Nachtleben und trotzdem in der Nacht ruhig. Sehr gutes Preis/Leistungsverhältniss.

Posted by , from Schweiz on 4 Aug 2017

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Comment from Hotel Management

14 Sep 2017 by Wiset

Thank you for choosing the Citrus Sukhumvit 13 and for taking the time to share your review with us. We are happy to hear that you enjoyed the bathroom. Refer to the room cleaning. This comment will be shared to the management team to find the best solution for this problem. I hope you will give us a chance to stay with us again your next trip in Bangkok. Yours sincerely, Wiset P. Front office manager

4 out of 5

goed hotel

voor reizigers die doortrekken en zaken is dit een perfect hotel

Posted by on 26 Aug 2015

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4 out of 5

Top Preis/Leistung

Tolle Lage mit top Preis- / Leistungsverhältnis.BTS in der Nähe und kleiner Pool auf dem Dach, der für eine kurze Abkühlung reicht. Nettes Personal.

Posted by on 5 Jul 2015

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4 out of 5

Sukhumvit

Hinta laatusuhde hyvä Hyvä aamiainen Ystävällinen palvelu Keskellä kylää Auringonottoterassi ja pool

Posted by on 9 Feb 2015

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3 out of 5

Sehr gute Lage,aber ruhig.

Ruhig gelegen in der Sukumvit 13 ,d.h.eine Querstrasse entfernt von Restaurants.Massagem,...in der Sukumvit 11. 5 Gehminuten ist die Skytrain-Station entfernt. Die Zimmer sind zwar nicht gross,aber optimal aufgeteilt und eingerichtet.Das Fruehstuecks-Buefett ist sehr gut.Das Hotelpersonal ist sehr freundlich und hilfsbereit.Man kann dieses Hotel nur empfehlen.

Posted by on 28 Jan 2015

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5 out of 5

Top Hotel

Sehr gut gelegenes Hotel, für ein super Preisleistungsverhältnis.

Posted by on 13 Jan 2015

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4 out of 5

Petites chambre, mais très propre

Les chambres sont petites, mais modernes et propres. Le déjeuner est excellent et le personnel aussi.

Posted by on 14 Nov 2014

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About the Citrus Sukhumvit 13 by Compass Hospitality

Location 22 Sukhumvit Soi 13, Bangkok, Bangkok 10110

Property Features

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A free area shuttle within 800 meters is available. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Citrus Sukhumvit 13 by Compass Hospitality. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Bangkok hotel.

  • 1 building
  • 79 guestrooms or units
  • 9 levels
  • Built in 2012
  • Dining venue
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (32.5 km / 20.2 mi)
  • Train station: Asok Railway Station (1.9 km / 1.2 mi)
  • Metro station: Nana BTS Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 800 meters; airport shuttle
  • Parking: Free self parking

Room Amenities

Citrus Sukhumvit 13 by Compass Hospitality offers 79 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. This Bangkok hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Citrus Cafe – This restaurant specialises in Thai cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citrus Sukhumvit 13 by Compass Hospitality

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 200 per person (approximately)
  • Airport shuttle fee: THB 1600 per vehicle (one-way)
  • Airport shuttle fee per child: THB 0 (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citrus 13
  • Citrus 13 Hotel
  • Citrus 13 Hotel Bangkok Sukhumvit
  • Citrus Sukhumvit 13 Bangkok
  • Citrus Sukhumvit 13 Compass Hospitality Hotel
  • Citrus 13 Compass Hospitality Hotel
  • Citrus Sukhumvit 13 Compass Hospitality
  • Citrus 13 Compass Hospitality
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel
  • Citrus Sukhumvit 13 by Compass Hospitality Bangkok
  • Citrus Sukhumvit 13 by Compass Hospitality Hotel Bangkok

You should know

  • Citrus Sukhumvit 13 by Compass Hospitality offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.