22 Aug 2017 by Christophe Geoffroy
Dear Siew, Thank you so much for staying with Novotel Bangkok Suvarnabhumi Airport Hotel. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. Your satisfaction is our best reward. Best Regards, Christophe Geoffroy General Manager
The following facilities are closed until further notice:
Novotel Bangkok Suvarnabhumi Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Novotel Bangkok Suvarnabhumi Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Bang Phli hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Bangkok Suvarnabhumi Airport offers 612 forms of accommodation with minibars and a safe. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 10:30 AM.
Golden Village – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Touchdown – This sports bar only serves light fare. Open daily.
The Square – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Sala Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
Kinsen – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
VOUS SPA has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.
Front desk staff will greet guests on arrival.
Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.