Very attentive front desk and concierge staff. Helpful, friendly and accommodating. Been in Thailand a year but never had been to bangkok and they helped me out to get to city center easily with good explanations very appreciated. I’ve stayed at countless hotels this year and this was some of the best service! Thank you!
Nice size room (exec room) great shower and bed was quite comfortable. Only small issue in room were some ants I found on the desk and bed the next morning. I don’t recall them the day prior.
I am not sure if it’s affiliated, but the rooftop restaurant was a complete disappointment. After a very busy work week and then travel day and trip into Bangkok I was looking forward to a nice dinner and early night back at the hotel. I used the Skybar. They were catering to a larger party and there were many staff members but I was ignored the entire night. It took over 20 minutes to respond to a drink order, then another 30 to order my meal. When it arrived I requested salt and pepper which never came, asked for more water which never came and finally was so fed up I got up and walked over to ask them to give me my bill I wasn’t interested in staying. The food was subpar and overpriced as it was, but to leave without getting to eat my meal was frustrating. A 1500B bill for what ended up being a few cocktails, no food. I went back to the room and just ordered dinner through Grab. This was unsatisfactory and still waiting to hear from the manager.