85.0% Based on 187 reviews TripAdvisor traveller rating 3.5 out of 5

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Hotel Description

Apartment Tourist Complex & SPA Astera Bansko's good location gets good marks from our customers. During your stay, you're just a quick walk from Bansko Ski Resort. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 2014, this 4-star hotel has 120 rooms over 5 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, separate sitting areas and cable TV
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Fish and Chips cuisine at MUSSELS FARM, a seafood restaurant with garden views
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Indulge with body scrubs, massages or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Just a 1-minute drive from Bansko Ski Resort and 12 minutes from Dobrinishte Ski Resort
  • Airport, train station pick-up and ski shuttle service available for a fee

One Bedroom Apartment - Annex Building (free use of Aqua Park)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Single Room (free use of Aqua Park)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

One Bedroom Apartment (free use of Aqua Park)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room Single Use (free use of Aqua Park)

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Two Bedroom Apartment (free use of Aqua Park)

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Double or Twin Room (free use of Aqua Park)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend out of 187 reviews

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About the Apartment Tourist Complex & SPA Astera Bansko

Location 8 Strazhite Str., Bansko, 2770

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/café on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers a children's pool, a sauna and a fitness centre. Free self parking is available. This 4-star Bansko hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Bowling alley on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sofia (SOF) (161.9 km / 100.6 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and ski shuttle
  • Parking: Free self parking

Room Amenities

Apartment Tourist Complex & SPA Astera Bansko offers 120 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

MUSSELS FARM – Overlooking the garden, this seafood restaurant specialises in Fish and Chips cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Bowling alley on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astera Bansko Hotel
  • Astera Hotel
  • Astera Bansko
  • Astera
  • Apartment Tourist Complex Astera Bansko Hotel
  • Apartment Tourist Complex Astera Hotel
  • Apartment Tourist Complex Astera Bansko
  • Apartment Tourist Complex Astera
  • Astera Bansko Hotel Spa
  • Tourist Complex Astera

You should know

  • Apartment Tourist Complex & SPA Astera Bansko offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 10 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.