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Twin Room, Balcony (Free WiFi & SPA access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Junior Suite (Free Wifi & Spa access )

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room (Free WiFi & SPA access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Balcony (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Platinum Hotel & Casino, Bansko, you're just a quick walk from Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 4-star hotel has 145 rooms over 5 floors. All rooms offer LED TVs and minibars.

  • All rooms offer living rooms, 24-hour room service and LED TVs
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at A la Carte, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or body treatments at Relax center
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Bansko Ski Resort and 11 minutes from Dobrinishte Ski Resort
  • Free local-area, casino and ski shuttle service

Platinum Hotel & Casino, Bansko ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Platinum Hotel & Casino, Bansko

Everyone (1)
2 out of 5
They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.

Posted by on 24 Feb 2019

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Comment from Hotel Management

3 Mar 2019 by Guest Relations Team

Dear Guest, We are sorry there were difficulties with your reservation. We would like only to assure you our staff made extensive efforts to contact Expedia and ebookers to resolve the situation. Our position is that your blame and accusations has been misplaced. We would like to wish you enjoyable travels in the future.

1 out of 5

Terrible hotel

This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience

Posted by on 3 Jan 2018

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About the Platinum Hotel & Casino, Bansko

Location 9 Georgi Nastev Street, Bansko, 2770

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Platinum Hotel & Casino, Bansko helps provide the perfect ski holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the on-site casino. There are 3 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Bansko hotel.

  • 145 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds


Available in some public areas: Free WiFi


Free self parking


  • Property shuttles: Free area shuttle, ski shuttle, and casino shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Platinum Hotel & Casino, Bansko offers 145 forms of accommodation with minibars and a safe. This accommodation offers separate living rooms and includes desks. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

  • Living room
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

A la Carte – This restaurant specialises in international cuisine.

Main Buffet Restaurant – This restaurant specialises in international cuisine. Open daily.

Kosher restaurant – This restaurant specialises in kosher dishes. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Ski equipment rentals on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relax center . Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 80
  • New Year's Eve (31 December) Gala Dinner per child: EUR 40 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Perun
  • Perun Bansko
  • Perun Hotel
  • Perun Hotel Bansko
  • Hotel Perun Platinum Casino Bansko
  • Hotel Perun Platinum
  • Perun Platinum Casino Bansko
  • Perun Platinum
  • Platinum Hotel Casino Bansko
  • Platinum Casino Bansko
  • Platinum & Casino, Bansko
  • Platinum Hotel & Casino, Bansko Hotel
  • Platinum Hotel & Casino, Bansko Bansko
  • Platinum Hotel & Casino, Bansko Hotel Bansko

You should know

  • Platinum Hotel & Casino, Bansko offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.