16 Oct 2019 by Iris Izcara
Dear Mr./Mrs. Tahnk you for the feedback and we wish you back soon ! Best regards, Iris Izcara General manager
18 Aug 2019 by Iris Izcara
Dear Guest, Thank you for your great score. Kind Regards
8 Apr 2019 by Iris Izcara, Directora
Deaer Guests, Thank you for the score given. Kind regards Iris Izcara Directora
4 Apr 2019 by Iris Izcara, Directora
Dear Sirs, Thank you very much for the score and the compliments. We will be pleased to see you again very soon by Hotel Grums. Kind regards
13 Apr 2018 by Pilar Lamuedra- Deputy Manager
Dear Guest, Thank you so much for the time taken to write on your review.We would like to transmit our most sincere apologies since the service received did not reach your expectations. We daily work to create positive experiences and this time, unfortunately we did not get there.we are mostly concerned of your feedback about the check in, usuallt we have a very good reviews about our reception department Please rest assured we have already informed our team.We appreciate all your comments, because they help us improve our quality service. We hope to have you back in order to see those improvements Best regards,
18 Mar 2020 by Iris Izcara
Lieber Gast, Vielen Dank für Ihre Bewertung. Wir hoffen, dass Sie in Zukunft wiederkommen, Freundliche Grüße, Iris Izcara Generaldirektor
21 Nov 2019 by Iris Izcara
Sehr geehrter Herr / Frau Wir freuen uns über den Kommentar. Wir freuen uns sehr, dass Ihr Aufenthalt so angenehm war. Kommen Sie bald wieder Grüße Iris Izcara Regisseur
4 Nov 2019 by Iriz Izcara
Estimado huesped. Gracias por tomarse la molestia de enviarnos su feedback Saludos cordiales.
23 Oct 2019 by Iris Izcara, General Manager
Dear Ms. Maria & Reetta, thank you so much for your feedback and your score. We are glad to know that our staff made your stay enjoyable. About the Spa, we write down your proposition, maybe adding it in the extras offer, along with breakfast. The Spa access has the same price for everyone. We are sorry about the closed streets. It won't be for a long time more, and we would like to welcome you back soon so you could enjoy a better stay with us. Best regards,
14 Oct 2019 by Iris Izcara
Sehr geehrter Herr, Wir bedanken uns für Ihren Kommentar und freuen uns, dass Ihr Aufenthalt bei uns angenehm war. Wir nehmen Ihre Meinung zum Frühstück zur Kenntnis und danken Ihnen, dass Sie uns Ihre Meinung mitgeteilt haben. Wir hoffen, Sie bald wieder zu sehen. Grüße Iris Izcara Regisseur
The following facilities are closed on Monday and Tuesday:
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at GRUMS HOTEL & SPA. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Barcelona hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
GRUMS HOTEL & SPA offers 78 forms of accommodation with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Grums by Vaesan Catering – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.