30 Aug 2019 by Hilton Diagonal Mar Barcelona
Appreciated Guest, Thank you so much for taking the time to let us know about your experience. We are sorry to hear you had such experience in the Hilton Diagonal Mar, but I really appreciate you bringing this issue to our attention. We have passed on your comments to the related departments in order to improve the guest experience. We hope that we will have the chance to welcome you back to the hotel and to offer you the high quality service we are globally recognised for. Kind Regards, Reservations Department
10 Jul 2019 by Hilton Diagonal Mar
Dear Guest, Thank you so much for sharing this amazing rating! It will be a honor to welcome you back again very soon. Kind regards, Sanne
11 Jun 2019 by Hilton Diagonal Mar
Dear Guest, Thank you so much for sharing your experience. We would love to welcome you back soon, for a longer period, so you can enjoy all of our facilities! Kind regards, Sanne Reservations Department
17 Apr 2022 by Konstantin (Duty Manager)
Thank you for your excellent feedback! It couldn't make us happier!
7 Oct 2021 by Reservations Department
Cher Hôte, Merci beaucoup d avoir pris le temps de nous laisser vos commentaires sur votre séjour. Nous sommes vraiment désolés que votre séjour n'ait pas été ce que vous attendiez de notre hotel. Nous prenons note des évaluations qui nécessiten plus d'attention pour améliorer le service. Nous sommes surpris du commentaire que l hôtel "a pris un coup de vieux". Il a été rénové il y a 4 ans: salons et chambres. Nous réitérons nos excuses et espérons avoir l'occasion de démontrer notre service. Merci beaucoup et ce sera un honneur de vous accueillir très bientôt!
20 Sep 2021 by Reservations Department
Dear M Argjina, Thank you very much for taking the time to share your experience. We are sorry to hear you expected something different during your stay in our hotel. We take note about your comment. Sincerely
The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
Hilton Diagonal Mar Barcelona offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 16878 square feet (1568 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Diagonal Mar Barcelona. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Barcelona hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Hilton Diagonal Mar Barcelona offers 433 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Barcelona hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2018.
Guests can enjoy buffet breakfast for a fee.
AÜRT – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
MA'I – This bistro specialises in Spanish cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Purobeach Barcelona – This poolside theme restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Hilton Diagonal Mar Barcelona offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.