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Double or Twin Room (with Extra Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double or Twin Room, Terrace

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Romantic Double or Twin Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Basic Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hotel Exe Cristal Palace gets good marks from our customers. During your stay, you're just a quick walk from Passeig de Gracia. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 149 rooms over 9 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the value of their stay and the location
  • Steps from Passeig de Gracia and Rambla de Catalunya

Hotel Exe Cristal Palace ratings based on 32 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Exe Cristal Palace

Everyone (1) Couples (24) Family (3) Friends (4)
2 out of 5

Raise Your Game Cristal, Otherwise Risk Loosing Business!

Overall poor! I can't understand why this hotel is rated a four star one? I know we were there on a holiday weekend in Barcelona, but that should not mean the hotel should also be on holiday; no room service, no bar/lounge service, only one person on recpetion. Rooms were basic, absolutely minimum toileteries and no coffee/tea making facilities. Then to cap this all, when I complained, they said Spain is going through a tough time so we all have to sacrifice - I'm sorry this approach will only cost this hotel more, i.e. loss of custom!

Posted by on 1 Jul 2013

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4 out of 5

Very good


Posted by on 1 Sep 2010

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2 out of 5


Pros: Personnel sympa
Cons: L'isolation des bruits ( sonorisé) c'est primordial et modernisé l'hôtel.
Location: L'hôte est bien situé. Proche del Paseo de Gracia, pas très loin de Plaza de Catalunya. Restaurants , commerce et bus à proximité.
Bonjour, je viens d'arriver d'un week-end a Eurostars Cristal Palace et j'étais vraiment déçue. Hôtel pas très à la hauteur de ses 4 *!!! La sonorisation de la chambre laisse a désirer! Malgré les doubles vitres (qui étaient fermés), ont entendaient tous les bruits dans la rue ( voitures, motos et gens)!!! De même dans la chambre! La aussi, je me demande si les responsables sont au courant...Ont entendait les voisins des chambres voisines! On entend tout et quand je dis tout, c'est tout! Même dans les toilettes. Ma chambre était assez grande ( j'avais demander un lit d'appui), mais j’étais étonné de retrouver une porte qui donnait à une des chambre voisines ( je pense que ça doit être une porte de liaison à une autre chambre quand c'est des familles que loue deux chambres). Dans mon cas, je ne connaissait pas du tout les clients qui étaient dans la chambre voisine! J'étais pas assuré du tout que quelqu'un de la chambre voisine pourrai venir dans ma chambre par cette porte. Je trouve inadmissible!!! Malgré un style vintage ( c'est la mode maintenant), l’hôtel a besoin de modernisé. Dans la salon du petit déjeuner c'est bien visible le mobilier très usagé, voir même rompue ( tissue des chaises). Par exemple, en prennent le lait, on remarquait que la machine était pas moderne du tout (le lait ça giclait partout!!!) et plusieurs personnes se sont retrouvé avec leurs tasses toutes sales!

Posted by , from Genève on 20 Sep 2016

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3 out of 5

Weekend Barcelona

De locatie vh hotel is perfect vlakbij metro en hop on hop off bus vele tapasbarretjes en restaurants in de buurt !jammer was dat je in het hotel alleen kon ontbijten en je er niet eens een kop koffie of drankje kon standaard kamer is klein wel ruime badkamer en bad erin.we hadden kamer nr 410 en deze heeft geen uitzicht behalve een rioolpijp.het hotel zou een betere omzet hebben als ze ook de bar zouden openen voor wat te drinken te bestellen is een gemiste kans naar mijn idee.service was verder wel goed.

Posted by on 15 Mar 2016

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4 out of 5

Miellyttävä kokemus

Kaunis ja kansainvälinen kaupunki. Helppo liikkua. Ystävälliset ihmiset. Paljon ja kulttuuria. Henkilökohtaisia espanjalaisia ystäviä. Espanjan kielen taidon ylläåitäminen.

Posted by on 30 Dec 2015

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4 out of 5

Toller Kurztripp nach Barcelona

Tolles Hotel mit toller Lage, direkt 2 Blocks nördlich der Plaça Catalunya. Das Hotel macht auch durch das sehr freundliche Personal einen sehr guten Eindruck. Aber das Wichtigste war die Sauberkeit sowie die Lage und die waren 1A. Empfehlenswert für einen Kurztripp nach Barcelona.

Posted by on 31 Aug 2015

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4 out of 5


Das Hotel hat eine super Lage. Man kann praktisch alles zu Fuss erreichen. Das Zimmer war sauber und das Personal freundlich. Das einzig störende war, dass man den Lift sehr gut hören konnte - auch nachts. Ansonsten top!

Posted by on 10 Apr 2015

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3 out of 5

preis leistung stimmt

Der Empfang ist sehr kühl. Am Ende des Aufenthaltes sind Kosten verrechnet für Dinge, welche wir gar nicht benutzt haben. Das Zimmer ist sauber und das Bett bequem. Das Bad ist grosszügig. Jedoch ist das Hotel sehr ringhörig, den Nachbarn höre ich husten neben an ;) ansonsten super tolle Lage, Preis-Leistung stimmt!

Posted by on 13 Dec 2014

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4 out of 5

1 seul inconvénient mais de taille.

La chambre donnait sur une toute petite cour, donc un grand mur face aux chambres qui renvoyait les bruits et conversations des gens à toute heure (matin de bonne heure, soir tard et même la nuit pour ceux qui rentraient tard). On voulait fermer la fenêtre mais il faisait chaud, la clim ne fonctionnant pas. Donc difficile de trouver le sommeil. Dommage

Posted by on 24 Feb 2014

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3 out of 5

Breakfast not included

Breakfast was not included and was of course, very expensive(14€). We were not made aware of this. Our room had a view to a wall and the bathroom was in rough shape. The staff was friendly and the location is superb though. If you are just looking to get a place to crash, then this hotel is good. Eat breakfast elsewhere, it cheaper and you can have more variety.

Posted by on 12 Dec 2013

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About the Hotel Exe Cristal Palace

Location Diputacio 257, Barcelona, Barcelona 08007

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Exe Cristal Palace. Parking is available for a fee. This 4-star Barcelona hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 9 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Barcelona (BCN-Barcelona Intl.) (17.3 km / 10.8 mi)
  • Train station: Barcelona Paseo de Gracia Station (0.4 km / 0.3 mi)
  • Metro station: Passeig de Gracia Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Exe Cristal Palace offers 149 forms of accommodation with minibars and a safe. This Barcelona hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, bidets and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Hotel Exe Cristal Palace has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: this property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with foreign license plates must register their vehicle with the city in advance.

Front desk staff will greet guests on arrival.


  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property Registry Number – HB-000372
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.21 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Self-parking fee: EUR 23 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristal Palace Eurostars
  • Eurostars Cristal
  • Eurostars Cristal Palace
  • Eurostars Cristal Palace Barcelona
  • Eurostars Cristal Palace Hotel
  • Eurostars Cristal Palace Hotel Barcelona
  • Eurostars Cristal Palace Barcelona, Catalonia
  • Hotel Exe Cristal Palace Barcelona
  • Exe Cristal Palace Barcelona
  • Exe Cristal Palace
  • Hotel Exe Cristal Palace Hotel
  • Hotel Exe Cristal Palace Barcelona
  • Hotel Exe Cristal Palace Hotel Barcelona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.