21 Jan 2020 by Barbara C - Guest experience Manager
Dear, Thank you for rating after your recent stay :) Best regards,
12 Apr 2019 by Bárbara C - Guest Experience Manager
Dear client, Thank you so mucho for visiting Barcelona and choosing Novotel Barcelona City to discover the city! We are glad to read that you enjoyed and the hotel was at your entire convenience. We hope to welcome you back! Warm regards, Bárbara C - Guest Experience Manager
18 Oct 2018 by Bárbara C - Guest Experience Manager
Dear guest, thank you for your feedback. We hope you have enjoyed your time in our Barcelona. Best regards, Bárbara C - Guest Experience Manager
19 Apr 2017 by Bárbara C - Guest Experience Manager
Dear Ebookers, We are unhappy to read you comment. Normally all the facilities of Novotel Barcelona City work correctly. In Gym and outside the gym. We hope your next visit will be more pleasant that this previous one. Best regards, Bárbara C - Guest Experience Manager
10 Feb 2020 by Laurie A
Good afternoon, Thank you for your trust in Novotel. Have a good day, Laurie A Guest Experience Assistant
1 Oct 2019 by Hacene K
Dear Client, Thank you for taking the time to answer this survey about our NOVOTEL Barcelona City. We appreciate that you enjoyed our location and our facilities. Thank you again for your recommendation, we hope to see you soon in our hotel, have a nice day. Sincerely, Hacene K Guest Experience Assistant
9 Sep 2019 by Hacene K
Dear Client, Many thanks for commenting our NOVOTEL Barcelona City regarding your last stay with us. We are very happy to know that you enjoyed your room and its views ! We hope to welcome you in our hotel :) Best Regards, Hacene K Guest Experience Assistant
27 Jun 2019 by Andrea D - Guest Experience Assistant
Dear client, thank you so much for your feedback! We are glad to see that you had a nice time in our Novotel Barcelona City, and that you appreciated our cleanliness and hotel in general. We are looking forward to receive you again! Have a very nice day, Sincerely,
18 Jun 2019 by Andrea D - Guest Experience Assistant.
Dear client, thank you for having left us this rating. It shows that you enjoyed your stay with us, and we couldn’t be more pleased by this. We wish you a lovely day and we are looking forward to welcome you again in our Novotel Barcelona City. Warm wishes
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Barcelona City offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 6222 square feet (578 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Novotel Barcelona City. Parking is available for a fee. This 4-star Barcelona hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Barcelona City offers 264 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers. This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Novotel Barcelona City – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
