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"Great location close to metro and all major tourist attractions " More

By a verified traveller on Thu 11 Apr 2019

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Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£69* Per night/room 15 Jun - 16 Jun

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Novotel Barcelona City. During your stay, you're just a quick walk from Torre Glòries. You'll find features such as free WiFi in public areas, plus 2 bars and 2 coffee shops/cafés. Built in 2010, this 4-star hotel has 264 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, room service and coffee makers
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a restaurant, 2 coffee shops/cafés, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre and a playground
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 11 minutes by car from Barcelona Cathedral and 12 minutes from Casa Batllo
  • Pets welcome for a fee

Novotel Barcelona City ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Barcelona City

Everyone (17) Couples (2) Family (1)
4 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Barbara C - Guest experience Manager

Dear, Thank you for rating after your recent stay :) Best regards,

1 out of 5
The property looked modern and grand. The service was pathetic, front office staff appeared fed up or dis interested may due to work load. The swimming pool was awful - was dirty not cleaned for at least few days as debris were floating especially around the corners. The photos of pool are mis leading as it is a dirty pool forcing guests not to swim. Don’t be fooled as the photo resembling a jacuzzi / hot tub is actually a small pond with some dirty stagnant water.

Posted by on 25 Jun 2019

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4 out of 5
Great location close to metro and all major tourist attractions

Posted by on 11 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Bárbara C - Guest Experience Manager

Dear client, Thank you so mucho for visiting Barcelona and choosing Novotel Barcelona City to discover the city! We are glad to read that you enjoyed and the hotel was at your entire convenience. We hope to welcome you back! Warm regards, Bárbara C - Guest Experience Manager

4 out of 5
hotel has good access to public transport, staff is very helpful

Posted by on 18 Oct 2018

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Comment from Hotel Management

18 Oct 2018 by Bárbara C - Guest Experience Manager

Dear guest, thank you for your feedback. We hope you have enjoyed your time in our Barcelona. Best regards, Bárbara C - Guest Experience Manager

3 out of 5

It was ok nothing special

Swimming pool was out of bounds , most of the facilities is except the gym were not working . It was an all right hotel but not worth the money .

Posted by on 25 Mar 2017

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Comment from Hotel Management

19 Apr 2017 by Bárbara C - Guest Experience Manager

Dear Ebookers, We are unhappy to read you comment. Normally all the facilities of Novotel Barcelona City work correctly. In Gym and outside the gym. We hope your next visit will be more pleasant that this previous one. Best regards, Bárbara C - Guest Experience Manager

4 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Laurie A

Good afternoon, Thank you for your trust in Novotel. Have a good day, Laurie A Guest Experience Assistant

5 out of 5
Einzigartiger Rundblick über BCN, zentral gelegen und sehr gute Infrastruktur, gratis WLAN.

Posted by on 25 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Hacene K

Dear Client, Thank you for taking the time to answer this survey about our NOVOTEL Barcelona City. We appreciate that you enjoyed our location and our facilities. Thank you again for your recommendation, we hope to see you soon in our hotel, have a nice day. Sincerely, Hacene K Guest Experience Assistant

5 out of 5
Siistiä oli eikä missään mitään nukkavierua. Huone oli kiva ja näköalat 17. kerroksesta loistavat. Liikenteen melu vähäistä ja muuta melua ei ollut ollenkaan.

Posted by on 8 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Hacene K

Dear Client, Many thanks for commenting our NOVOTEL Barcelona City regarding your last stay with us. We are very happy to know that you enjoyed your room and its views ! We hope to welcome you in our hotel :) Best Regards, Hacene K Guest Experience Assistant

5 out of 5
Loistava hotelli ja todella siisti. Hyvien yhteyksien äärellä.

Posted by on 23 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Andrea D - Guest Experience Assistant

Dear client, thank you so much for your feedback! We are glad to see that you had a nice time in our Novotel Barcelona City, and that you appreciated our cleanliness and hotel in general. We are looking forward to receive you again! Have a very nice day, Sincerely,

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Andrea D - Guest Experience Assistant.

Dear client, thank you for having left us this rating. It shows that you enjoyed your stay with us, and we couldn’t be more pleased by this. We wish you a lovely day and we are looking forward to welcome you again in our Novotel Barcelona City. Warm wishes

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Barcelona City offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 6222 square feet (578 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Novotel Barcelona City. Parking is available for a fee. This 4-star Barcelona hotel is smoke free.

  • 1 building
  • 264 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 2 coffee shops
  • 6222 sq ft of conference space
  • 578 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Barcelona El Prat Airport (BCN) (20.7 km / 12.8 mi)
  • Train station: Barcelona El Clot Arago Station (1.4 km / 0.8 mi)
  • Metro station: Glories Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Barcelona City offers 264 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers. This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Novotel Barcelona City – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20.00 per pet, per night, plus a deposit of EUR 20 per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property Registry Number – HB004414
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Pet deposit: EUR 20 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelona City Novotel
  • Novotel Barcelona City
  • Novotel Hotel Barcelona City
  • Novotel Barcelona City Catalonia
  • Novotel Barcelona City Hotel Barcelona
  • Novotel Barcelona City Hotel
  • Novotel Barcelona City Catalonia
  • Novotel Barcelona City Hotel
  • Novotel Barcelona City Barcelona
  • Novotel Barcelona City Hotel Barcelona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.