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City Inn Basel

3-star property
Centralbahnplatz 14, Basel, 020 3788 4841
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3.9 out of 5
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See all 41 ebookers Reviews

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Budget Room with Queen Bed, only accessible by the stairs

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£97* Per night/room 28 Apr - 29 Apr

Deluxe Room with King Bed, accessible by the elevator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room with Twin Beds, accessible by the elevator

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Small Single Room, only accessible by the stairs

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Budget Room with Twin Beds, only accessible by stairs

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy City Inn Basel's good location. During your stay, you're just a quick walk from Via Gottardo. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe and a car charging station
  • Guests speak favourably about the helpful staff and the location
  • Steps from Via Gottardo and BIS Tower
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

City Inn Basel ratings based on 41 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Inn Basel

Everyone (24) Couples (8) Family (2)
5 out of 5
Nettes Personal, sauberes, schönes Zimmer mit Fenster zum Innenhof. Daher war es sehr ruhig, auch bei offenen Fenster. Leckers Frühstückbuffet. Kommen gerne wieder!

Posted by on 28 Mar 2024

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Comment from Hotel Management

13 Apr 2024 by Front Desk

Sehr geehrter Herr Wüthrich,Vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren und dass Sie sich in Ihrem Zimmer wohlgefühlt haben. Wir sind besonders erfreut, dass Sie die Ruhe und die angenehme Atmosphäre im Zimmer genossen haben. Es ist schön zu hören, dass Sie mit dem Frühstücksbuffet zufrieden waren und dass unser Personal freundlich war. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen! Freundliche Grüsse,Hotel City Inn

4 out of 5
Nahe beim Bahnhof

Posted by on 29 Feb 2024

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Comment from Hotel Management

12 Mar 2024 by Hotel City Inn

Vielen Dank, Stefan, für Ihre Bewertung. Wir freuen uns zu hören, dass Sie die Nähe zum Bahnhof schätzen. Wenn es etwas gibt, das wir verbessern können, um Ihren nächsten Aufenthalt noch angenehmer zu gestalten, lassen Sie es uns bitte wissen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Hennadii YerchenkoFront DeskHotel City Inn

5 out of 5
Ich konnte das Auto in der Tiefgarage lassen und mit der Baselcard (gratis) den öffentlichen Verkehr nutzen. Das Zimmer war sauber und ruhig.Kaffemaschine mit Kapseln (auch Tee) im Zimmer.Check in am Frontdesk sehr freundlich.

Posted by , from Maschwanden on 14 Jan 2024

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Comment from Hotel Management

14 Jan 2024 by City Inn

Lieber Gast,wir möchten uns herzlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen zu teilen. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Freundliche Grüsse,Hotel City Inn

4 out of 5
Gute Lage.

Posted by on 3 Dec 2023

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Comment from Hotel Management

28 Jan 2024 by FO

Lieber Gast,vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie die Lage als gut empfunden haben. Wir hoffen, Sie hatten einen angenehmen Aufenthalt. Falls Sie weitere Anmerkungen oder Wünsche haben, lassen Sie es uns gerne wissen. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,FO

5 out of 5

Posted by on 16 Sep 2023

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Comment from Hotel Management

9 Oct 2023 by Hennadii Yerchenko

Dear Anina,Thank you for your excellent rating! We're thrilled to hear that you had a perfect experience during your stay.Your feedback is greatly appreciated.We look forward to hosting you again in the future, and please don't hesitate to reach out if you need anything.Best regards,Hennadii Yerchenko & Front Desk TeamHotel City Inn

3 out of 5
Zimmergrösse überraschend klein. Für 2 Pers. zu eng, insb. wenn noch Gepäck dabei ist. Bad sauber, aber auch das sehr eng. Man kann sich kaum drehen. Umgebung laut (Strasse) und vom Nachbarn jedes Ceräusch gehlört. Gut: Nähe Bahnhof.

Posted by on 10 May 2023

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Comment from Hotel Management

21 May 2023 by Front Desk

Lieber Gast,Vielen Dank für Ihr Feedback. Wir entschuldigen uns, wenn Sie die Größe des Zimmers überrascht hat und es sich für zwei Personen, insbesondere mit Gepäck, beengt anfühlte. Wir verstehen, dass ein geräumiges Zimmer wichtig für einen angenehmen Aufenthalt ist. Obwohl das Bad sauber war, entschuldigen wir uns für die Enge des Raumes. Wir entschuldigen uns auch für die Lärmbelästigung durch die nahe gelegene Straße und die benachbarten Zimmer.Wir wissen Ihre Anmerkungen zu schätzen und werden sie bei unseren Bemühungen, die Erfahrungen unserer Gäste zu verbessern, berücksichtigen. Nochmals vielen Dank, und wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen.Freundliche Grüsse,Hotel City Inn

3 out of 5
La chambre n'est pas propre. Les receptionist ne sont pas agréable. Situation de l'hôtel est top 👍

Posted by on 23 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Front Desk

Cher invité,Nous vous remercions pour vos commentaires. Nous sommes heureux d'apprendre que vous avez trouvé l'emplacement de l'hôtel pratique. Cependant, nous nous excusons pour les problèmes que vous avez rencontrés avec le réceptionniste et la propreté de votre chambre. Nous prenons tous les commentaires au sérieux et nous nous efforcerons de nous améliorer dans ces domaines.Hôtel City Inn

3 out of 5

Posted by on 12 Apr 2023

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Comment from Hotel Management

21 May 2023 by Front Desk

Dear Guest,Thank you very much for your feedback. We hope to welcome you here with us again.Best regards,Hotel City Inn

3 out of 5
Positiv war die Lage, die Grösse des Zimmers, die Gastfreundlichkeit des Personals. Negativ war die Temp. Im Zimmer (Radiatoren waren kalt, trotz Stufe 5), kein Wasserkocher im Zimmer (Babynahrung, wir bekamen es aber am Empfang), und das Frühstück (Multivitsaft gärte schon, Wasser für Tee war lauwarm, allg. Wirkte das Angebot nicht sehr frisch --> lieber kleineres Angebot, dafür frisch). Für eine Nacht ist es ok. Länger würde ich nicht buchen. Frühstück würde ich in der Stadt geniessen.

Posted by on 8 Jan 2023

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5 out of 5

Posted by on 21 Nov 2022

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About the City Inn Basel

Location Centralbahnplatz 14, Basel, 4002

Property Features

As a guest of City Inn Basel, you'll find room service (during limited hours) and a front desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Basel hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Basel (ZDH-Basel SBB Train Station) (0.6 km / 0.4 mi)
  • Metro station: Bhfeingang Gundeldingen Tram Stop (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

City Inn Basel offers 30 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Elisabethenanlage 5, 4002 Basel]. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with lift service.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Elisabethenanlage 5, 4002 Basel
Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: CHF 35 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • No front desk
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Private entrance
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Basel
  • City Inn Basel Hotel
  • City Inn Basel Basel
  • City Inn Basel Hotel Basel

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.