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4.3 out of 5

"Nhân viên tiếp Tân phục vụ chưa được chuyên nghiệp. Khi tôi trả phòng,họ kêu tôi phải trả tiền đậu xe. Trong khi đó tôi đặt phòng có chỗ đậu xe luôn. ... " More

By a verified traveller on Sun 04 Aug 2019

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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£78* Per night/room 21 Aug - 22 Aug

Apartment

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Dorint An der Messe Basel gets good marks from our customers. During your stay, you're just a quick walk from Congress Center Basel. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2002, this 4-star hotel has 171 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • All rooms offer pillowtop beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Cote Jardin
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the location
  • 8 minutes by foot from Congress Center Basel and a 5-minute drive from Basel Zoo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Dorint An der Messe Basel ratings based on 56 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dorint An der Messe Basel

Everyone (27) Couples (11) Business (2) Family (8) Students (1) Other (2) Friends (3)
3 out of 5
Nhân viên tiếp Tân phục vụ chưa được chuyên nghiệp. Khi tôi trả phòng,họ kêu tôi phải trả tiền đậu xe. Trong khi đó tôi đặt phòng có chỗ đậu xe luôn. Đúng ra anh ta phải coi trước khi nói với khách như vậy. Nhân viên nữ phục vụ ở phòng ăn sáng không được niềm nở cho lắm,họ chỉ hỏi tôi số phòng trong khi những người khác không hỏi. Hay tôi là người nước ngoài ???

Posted by on 4 Aug 2019

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Comment from Hotel Management

29 Jan 2020 by Julia Kölzer

Dear guest Thank you for your rating. We are sorry that we could not fully convince during your stay. We hope that we may welcome you again for a second chance. Best regards Julia Kölzer Rooms Division Manager

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Julia Kölzer

Dear guest Thank you very much for your outstanding rating. We are pleased that you enjoyed staying with us and we hope that we soon welcome you again. Best regards from Basel Julia Kölzer Front Office Manager

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Kind regards, Jaqueline Heise

Dear Guest, thank you very much for your positive feedack. We are truely glad to hear that you enjoyed our service and look forward to welcoming you again.

1 out of 5

Posted by on 19 Jul 2020

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Comment from Hotel Management

20 Jul 2020 by Julia Kölzer

Dear guest We are sorry to see, that something went wrong. You may contact us directly for solving the issue. Best regards Julia Kölzer Rooms Division Manager

4 out of 5

Posted by on 27 Apr 2020

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Comment from Hotel Management

28 Apr 2020 by Kind regards, Jaqueline Heise

Dear Guest, thank you very much for this high rating. We thank you for your stay and look forward to welcoming you again.

4 out of 5
Alles tipp topp. Der Aufenthalt war wie immer eineandfrei.

Posted by on 3 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Julia Kölzer

Lieber Gast Vielen Dank für Ihre positive Bewertung. Es freut uns, dass Sie einen angenehmen Aufenthalt bei uns verbracht haben und wir hoffen, dass wir Sie bald wieder einmal bei uns begrüssen dürfen. Herzliche Grüsse aus Basel Julia Kölzer Rooms Division Manager

5 out of 5
Das freundliche Person. Gemütliche Zimmer. Frühstücks top.

Posted by on 19 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by Julia Kölzer

Lieber Gast Vielen Dank für Ihre hervorragende Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat und dass unsere #HotelHelden Ihren Aufenthalt abrunden konnten. Wir hoffen, dass wir Sie bald wieder einmal bei uns begrüssen dürfen. Julia Kölzer Rooms Division Manager

3 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Julia Kölzer

Lieber Gast Vielen Dank für Ihre Bewertung. Wir hoffen, dass Sie Ihren Aufenthalt genossen haben und wir Sie bald wieder bei uns begrüssen dürfen. Beste Grüsse aus Basel Julia Kölzer Rooms Division Manager

5 out of 5
Selten trifft man in Hotels so aufgestelltes Personal. Frühstück Weltklasse

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Julia Kölzer

Lieber Gast Vielen Dank für Ihre wundervollen Worte! Bewertungen wie die Ihre bestätigen uns auf wunderbare Art und Weise in unserer täglichen Arbeit. Gerne werden wir Ihre Rückmeldung mit dem gesamten Team teilen und hoffen, dass wir Sie schon bald wieder zu unseren Gästen zählen dürfen. Herzliche Grüsse aus Basel Julia Kölzer Rooms Division Manager

5 out of 5

Posted by on 1 Oct 2019

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Comment from Hotel Management

2 Oct 2019 by Julia Kölzer

Dear guest Thank you for your outstanding rating - we are pleased that you enjoyed staying with us and we hope that we will soon be able to welcome you again. Best regards from Basel Julia Kölzer Rooms Division Manager

About the Dorint An der Messe Basel

Location Schoenaustrasse 10, Basel, BS 4058

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres). A fitness centre, a library, and a terrace are also featured at the business-friendly Dorint An der Messe Basel. For a fee, parking is available. This 4-star Basel hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Basel (BSL-EuroAirport) (8.7 km / 5.4 mi)
  • Train station: Basel Bad Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Dorint An der Messe Basel offers 171 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Cote Jardin – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 132 lb)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 3
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CHF 26 and CHF 26 per person (approximately)
  • Self-parking fee: CHF 55 per day
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorint der Messe Basel
  • Dorint der Messe Hotel Basel
  • Dorint der Messe Basel Hotel
  • Dorint An der Messe Basel Hotel
  • Dorint An der Messe Basel Basel
  • Dorint An der Messe Basel Hotel Basel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.