15 Aug 2017 by Amanda Zurbrügg, Front Desk
Dear Rick, Thank you very much for taking the time to leave us a review. We are delighted to hear that you have enjoyed your stay with us. Every day, we are trying our best to make our guest´s stay as pleasant as possible - and hopefully we will get to do so again on your next visit to Basel. With best wishes from Basel, Hotel Spalentor
6 Mar 2020 by Miriam
Dear guest, Thank you for staying in our hotel. We hope you had a good time in Basel and to welcoming you back. Best regards, Hotel Spalentor
4 Mar 2020 by Cécile Kindhauser
Sehr geehrter Gast, Herzlichen Dank für Ihr schönes Feedback zu unserem Haus. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben und dass wir Sie von unserem Service überzeugen konnten! Mit freundlichen Grüßen aus Basel, Ihr Hotel Spalentor Team
17 Feb 2020 by Hotel Spalentor
Dear guest, Thank you for taking time for a feedback. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service! Best regards from Basel, Your Hotel Spalentor team
13 Feb 2020 by Cécile
Dear guest, Thank you for your nice feedback to our house. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service! Best regards from Basel, Your Hotel Spalentor team
16 Dec 2019 by Hotel Spalentor
Dear guest, Thank you for choosing our hotel for your time in Basel. We hope you enjoyed it. Best regards,
21 Nov 2019 by Miriam
Merci pour votre gentille évaluation. Nous sommes très heureuses que vous vous êtes senti tellement à l'aise avec nous et que nous avons réussi à vous convaincre de notre service ! Nous serions très heureux de vous accueillir bientôt parmi nous. Votre équipe d'Hôtel Spalentor
The property is closed between 23 December and 03 January.
Hotel Spalentor offers its guests a 24-hour fitness centre and complimentary bicycles. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Spalentor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Parking (limited spaces)
Hotel Spalentor offers 40 forms of air-conditioned accommodation with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 72-cm LCD televisions come with digital channels and first-run films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.
The front desk at this property is open daily from 7 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.