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4.4 out of 5

"Execellent stay here, staff are lovely, rooms clean and comfortable, great choice at Breakfast. Attention to detail everywhere, drink on arrival, take ... " More

By a verified traveller on Tue 18 Jul 2017

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Hotel Description

The spacious rooms at Hotel Spalentor get high marks from our customers. During your stay, you're just a quick walk from Spalentor. Enjoy features like free WiFi in public areas and a free manager's reception, plus a 24-hour fitness centre. Built in 2001, this 4-star hotel has 40 rooms over 5 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, LCD TVs and first-run films
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and complimentary bicycles
  • Guests really like the accommodation for the overall comfort, spaciousness and comfy beds
  • 6 minutes by car from Basel Zoo and 9 minutes from Congress Center Basel
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Deluxe Double or Twin Room, Non Smoking (partially with Balcony )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Double or Twin Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Spalentor ratings based on 31 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Spalentor

Everyone (18) Couples (2) Business (2) Family (2)
5 out of 5

Highly Recommend

Execellent stay here, staff are lovely, rooms clean and comfortable, great choice at Breakfast. Attention to detail everywhere, drink on arrival, take away coffee for departure and a lovely personalised card in the room welcoming you.

Posted by , from Bristol, UK on 18 Jul 2017

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Comment from Hotel Management

15 Aug 2017 by Amanda Zurbrügg, Front Desk

Dear Rick, Thank you very much for taking the time to leave us a review. We are delighted to hear that you have enjoyed your stay with us. Every day, we are trying our best to make our guest´s stay as pleasant as possible - and hopefully we will get to do so again on your next visit to Basel. With best wishes from Basel, Hotel Spalentor

5 out of 5

good location

Good location on the edge of the old centre of Basel. Comfortable rooms ,clean quiet Good breakfast and very friendly staff all made for a comfortable enjoyable stay . I would happily return to this hotel

Posted by on 21 Oct 2015

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4 out of 5

Good location for old town

Very friendly welcome with staff very willing to assist with enquieries . Free mineral water,fruit and coffee at reception . Big rooms, clean well appointed bed very comfortable. Bathroom has liquid soap dispensers on sink and at shower level but no soap within reach if you want a bath , you need to stand to wash At least 3 excellent restaurants within walking distance Nice breakfast at hotel

Posted by on 7 Oct 2015

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4 out of 5

Comfortable rooms but let down by the breakfast

The rooms were very spacious and comfortable with a strong Wif-Fi connection and a tea/coffee maker. The TV had hundreds of channels to choose from, including all of the UK channels. The hotel is about 10 minutes walk from the Marktplatz and there are a number of restaurants close by. The bus to the railway station leaves from outside the hotel and the airport bus stops about 10 mins walk away. The breakfast was a bit of a let down, and not worth the extra 16 Francs. The breakfast room was small, the selection wasn't really 4 star and the cramped tables hadn't been cleared. The reception staff were very welcoming and friendly, so I would consider staying here again.

Posted by on 2 Sep 2014

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4 out of 5

Posted by on 5 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Miriam

Dear guest, Thank you for staying in our hotel. We hope you had a good time in Basel and to welcoming you back. Best regards, Hotel Spalentor

5 out of 5
Das Zimmer war sehr Gros zügig und sehr sauber. Das Personal sehr freundlich und hilfsbereit. Frühstück exellent und mit grosser Auswahl an Broten und allem was dazu gehört.

Posted by on 1 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Cécile Kindhauser

Sehr geehrter Gast, Herzlichen Dank für Ihr schönes Feedback zu unserem Haus. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben und dass wir Sie von unserem Service überzeugen konnten! Mit freundlichen Grüßen aus Basel, Ihr Hotel Spalentor Team

5 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Hotel Spalentor

Dear guest, Thank you for taking time for a feedback. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service! Best regards from Basel, Your Hotel Spalentor team

5 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Cécile

Dear guest, Thank you for your nice feedback to our house. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service! Best regards from Basel, Your Hotel Spalentor team

5 out of 5

Posted by on 13 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Hotel Spalentor

Dear guest, Thank you for choosing our hotel for your time in Basel. We hope you enjoyed it. Best regards,

5 out of 5
La grandeur de la chambre est parfaite. Très appréciable qu’ils acceptent les chiens. Bon emplacement.

Posted by on 2 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Miriam

Merci pour votre gentille évaluation. Nous sommes très heureuses que vous vous êtes senti tellement à l'aise avec nous et que nous avons réussi à vous convaincre de notre service ! Nous serions très heureux de vous accueillir bientôt parmi nous. Votre équipe d'Hôtel Spalentor

Renovations + Closures

The property is closed between 23 December and 03 January.

Property Features

Hotel Spalentor offers its guests a 24-hour fitness centre and complimentary bicycles. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Spalentor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 2001
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Basel (BSL-EuroAirport) (7.4 km / 4.6 mi)
  • Train station: Basel SBB Station (2.1 km / 1.3 mi)
  • Metro station: Marktplatz Tram Stop (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Spalentor offers 40 forms of air-conditioned accommodation with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 72-cm LCD televisions come with digital channels and first-run films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • First-run films
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

The front desk at this property is open daily from 7 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per night.

Pet Policy

  • Pets: CHF 25 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 16 for adults and CHF 8 for children (approximately)
  • Self-parking fee: CHF 15 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per night (open 24 hours)
  • Pet fee: CHF 25 per pet, per day
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Spalentor
  • Hotel Spalentor Basel
  • Spalentor
  • Spalentor Basel
  • Spalentor Hotel
  • Spalentor Hotel Basel
  • Hotel Spalentor Hotel
  • Hotel Spalentor Basel
  • Hotel Spalentor Hotel Basel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.