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4.3 out of 5

"This hotel is such a beautiful hotel to stay in during a long or short visit to Basel. The rooms are luxurious, clean and provide one of the most pict ... " More

By a verified traveller on Mon 04 Feb 2019

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Comfort Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£106* Per night/room 27 Sep - 28 Sep

Business Double Room, Executive Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The clean rooms at Hyperion Hotel Basel get good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Messeturm Basel. Free WiFi in public areas, 2 bars and a restaurant are available. Built in 2003, this 4-star hotel has 224 rooms over 31 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, satellite TV and room service
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Steps from Messeturm Basel and Rosentalanlage
  • Pets welcome for a fee (restrictions apply)

Hyperion Hotel Basel ratings based on 102 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyperion Hotel Basel

Everyone (59) Couples (24) Business (4) Family (8) Other (3)
5 out of 5

Posted by on 30 May 2021

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Comment from Hotel Management

9 Jun 2021 by Hugo

Lieber Roland, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ihr Team von den H-Hotels

5 out of 5
This hotel is such a beautiful hotel to stay in during a long or short visit to Basel. The rooms are luxurious, clean and provide one of the most picturesque views of Basel city and surrounding mountains. The hotel's location is perfect for both exploring on foot or by the local tram rail. Staff are so warm and welcoming, we will definitely be staying here again! Thank you so much to all at Hyperion Hotel.

Posted by , from UK on 4 Feb 2019

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Comment from Hotel Management

4 Feb 2019 by Lena Achstaller

Dear guest wow - thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards, Lena Achstaller Guest Service Manager H-Hotels Schweiz

4 out of 5
We had a great stay the hotel was nice and staff polite and helpful.

Posted by , from bristol on 14 Feb 2018

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5 out of 5
Kein Netflix

Posted by on 19 Aug 2021

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Comment from Hotel Management

21 Aug 2021 by Ihr Online Reputation Team der H-Hotels

Lieber Gast, vielen Dank, dass Sie sich die Mühe gemacht und diese freundliche Bewertung verfasst haben. Wie schön, dass Sie sich insgesamt bei uns wohl gefühlt haben. Wir hoffen, wir können Sie bei Ihrem nächsten Besuch sogar noch mehr begeistern und freuen uns auf ein baldiges Wiedersehen. Ihr Online Reputation Team der H-Hotels

5 out of 5
super gelegen, sehr freundliches Personal, super bequemes Bett, sehr ruhig, auch wenn kleine Zimmer, sehr zu empfehlen

Posted by on 16 Aug 2021

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Comment from Hotel Management

16 Aug 2021 by Ihr Online Reputation Team der H-Hotels

Lieber Gast, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden. Ihr Online Reputation Team der H-Hotels

4 out of 5
Très bon établissement, un peu grand donc peu de charme . 30.- le parking un peu exagéré

Posted by on 11 Aug 2021

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Comment from Hotel Management

14 Aug 2021 by Your Online Reputation Team from H-Hotels

Dear guest, thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations and you enjoyed the stay in our hotel. We hope you will visit us soon again. Best regards, Your Online Reputation Team from H-Hotels

4 out of 5
Gute Lage, gutes Mirgenbuffet

Posted by on 8 Aug 2021

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Comment from Hotel Management

9 Aug 2021 by Ihr Online Reputation Team der H-Hotels

Sehr geehrter Gast, haben Sie vielen Dank für Ihre prima Bewertung. Schön, dass Ihnen unser Hotel gut gefallen hat. Gerne wären wir erneut Ihr Gastgeber und wünschen Ihnen bis dahin eine schöne Zeit. Ihr Online Reputation Team der H-Hotels

4 out of 5
Tolle Lage, grosse Fenster mit Aussicht, gutes Bett, sehr kleines Zimmer.

Posted by on 25 Jul 2021

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Comment from Hotel Management

27 Jul 2021 by Ihr Online Reputation Team der H-Hotels

Lieber Gast, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ihr Online Reputation Team der H-Hotels

5 out of 5
tolle aussicht, super frühstück, sehr freundliches personal

Posted by on 29 Jun 2021

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Comment from Hotel Management

30 Jun 2021 by Sergej Rosenberg - Online Reputation Manager

Lieber Gast, es ist wirklich großartig zu lesen, dass unser Team Ihnen einen gelungenen Aufenthalt bereiten konnte und Sie sich bei uns im Hause wohlgefühlt haben. Unser Team sagt "Danke" für dieses großartige Lob, welches uns motiviert unseren eingeschlagenen Weg weiterzugehen. Gerne verwöhnen wir Sie bei Ihrem nächsten Besuch erneut in unserem Haus – Wir freuen uns auf Sie! Ihr Team von den H-Hotels

1 out of 5
Langes warten beim Einchecken, Zimmer ungenuegend ohne Bettwaesche, Fernbedienung, Handtuecher, 2 Anrufe bis jemand kam, mehr als 1 Stunde bis alles komplett war, falsche Angaben, wollten Parken doppelt kassieren.

Posted by on 30 May 2021

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Comment from Hotel Management

31 May 2021 by Sergej Rosenberg - Online Reputation Manager

Lieber Gast, wir bedauern es zu lesen, dass wir Ihre Erwartungen nicht in jeder Hinsicht erfüllen konnten. Wir werden Ihre Kritik an unserem Haus in den jeweiligen Abteilungen umgehend prüfen und Ihre Anmerkungen möglichst schnell und zufriedenstellend beheben. Wir würden uns sehr über einen weiteren Besuch freuen und uns die Möglichkeit geben würden, Ihnen einen angenehmen Aufenthalt zu bereiten. Ihr Team von den H-Hotels

About the Hyperion Hotel Basel

Location Messeplatz 12, Basel, BS 4058

Property Features

Hyperion Hotel Basel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hyperion Hotel Basel. For a fee, parking is available. This 4-star Basel hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2003
  • Dining venue
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Basel Bad Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyperion Hotel Basel offers 224 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2017.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Gaumenfreund – On-site restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts Visa, Mastercard, American Express, Eurocard and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 31.00 per person (approximately)
  • Self-parking fee: CHF 30.00 per day
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basel Plaza Hotel
  • Ramada Basel Plaza
  • Hyperion Hotel Basel Hotel
  • Ramada Plaza Basel Hotel
  • Basel Ramada
  • Ramada Basel
  • Ramada Plaza Basel Hotel Basel
  • Hyperion Hotel Basel Basel
  • Hyperion Hotel Basel Hotel Basel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.