4 Feb 2019 by Lena Achstaller
Dear guest wow - thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards, Lena Achstaller Guest Service Manager H-Hotels Schweiz
31 Aug 2020 by Online Reputation Team from H-Hotels
Dear guest, thank you very much for your wonderful review! Your feedback is very much appreciated and it would be fantastic to welcome you back soon! Best regards, Your Online Reputation Team from H-Hotels
13 Aug 2020 by Online Reputation Team from H-Hotels
Dear guest, thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your last stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards! Kind regards, Your Online Reputation Team from H-Hotels
13 Aug 2020 by Online Reputation Team der H-Hotels
Lieber Gast, wir danken Ihnen, dass Sie sich im Anschluss an Ihren Aufenthalt die Zeit genommen haben, um unser Hotel zu bewerten. Für die entstandenen Unannehmlichkeiten möchten wir uns entschuldigen, es tut uns sehr leid, dass Sie Ihren Aufenthalt nicht komplett genießen konnten. Ihre Bewertung haben wir bereits an unser Management Team weitergeleitet, um unverzüglich für Verbesserung zu sorgen. Es würde uns sehr freuen, wenn Sie uns eine zweite Chance geben, um Ihnen zu zeigen, dass wir es sehr viel besser können. Ihr Online Reputation Team der H-Hotels
4 Mar 2020 by Lena Achstaller
Sehr geehrter Gast, vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Gerne nehmen wir Ihren Hinweis auf. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße, Ihr Team von den H-Hotels, Lena Achstaller - Guest Service Manager
Hyperion Hotel Basel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hyperion Hotel Basel. For a fee, parking is available. This 4-star Basel hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking
Hyperion Hotel Basel offers 224 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2017.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gaumenfreund – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.