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"Price for the parking with CHF 30 for one night is very high and should be offered for guests for free as is usually the case in most hotels. It was ... " More

By a verified traveller on Sun 27 Oct 2019

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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Individual)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they enjoy Radisson Blu Hotel, Basel's good location. During your stay, you're just a quick walk from Basel Historical Museum. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 206 rooms over 6 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Filini
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests speak favourably about the comfortable guestrooms and the central location
  • 6 minutes by car from Basel Zoo and 10 minutes from Congress Center Basel
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Radisson Blu Hotel, Basel ratings based on 17 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Blu Hotel, Basel

Everyone (8) Couples (7) Family (1)
3 out of 5
Price for the parking with CHF 30 for one night is very high and should be offered for guests for free as is usually the case in most hotels. It was nice that at the end the receptionist allowed this to be deducted from the bill as a good will gesture. This was highly appreciated.

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Sonia Jensen

Dear Guest, We are sorry to hear about your dissaproval in the parking fee. Our prices are always placed in regards to the location and compared to the surrounding parking places, it is the most convenient. As a gesture of kindness we waved the fee but please be advised for future stays in regards. We hope to welcome you back! Best reagards

4 out of 5

Posted by on 26 Jul 2020

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Comment from Hotel Management

4 Aug 2020 by C.Grob

Dear Guest Thanks for your rating on ebookers. We wish a great time and would be happy to see you again soon. Stay healthy and Best Regards Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

2 out of 5
Etablissement très bien situé, proche de la gare et des trams. Pour le reste, lors de la réservation (et ce malgré cette période post COVID), mention de la piscine et du déjeuner buffet. Au final pas de piscine ouverte et un déjeuner sous forme de "lunchbox" (un sandwich, un yaourt, une pomme et une barre de céréales...). Propreté aléatoire pour un 4 étoiles (entrée de l'hôtel, ménage aléatoire dans la chambre). Très déçu

Posted by , from Suisse on 15 Jun 2020

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Comment from Hotel Management

17 Jun 2020 by C.Grob

Cher BL Merci pour votre avis. Malgré la situation actuelle, nous essayons d'offrir à nos clients un séjour agréable. Sur tous les sites Web, il est à noter qu'en raison de COVID-19, les services sont temporairement limités ou ne sont pas disponibles du tout. Nous nous excusons pour la gêne occasionnée et nous nous réjouissons de votre prochaine visite - puis avec piscine et petit-déjeuner buffet! Reste en bonne santé Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

3 out of 5
Nous avons passé une nuit dans cet hôtel tout début du mois de janvier. Super personnel, sympathique et très à l'écoute. Pourtant dommage que l'hôtel n'était pas chauffé en conséquence. En effet, arrivés au 4ème étage directement en sortant de l’ascenseur, nous avions la sensation qu'il y avait la climatisation et pareil dans la chambre. Impossible d'augmenter le chauffage et la réception nous a donc fourni un radiateur d'appoint. Malgré cela nous avons gardé nos gros pulls à l'intérieur. Un frigo qui par contre n'était absolument pas froid donc impossible d'avoir qq chose de frais. Concernant la zone spa, petit bémol quand nous profitons de la piscine en famille, et voyons à plusieurs reprises une personne d'un certain âge sortir du sauna et venir se baigner les seins nus .... bref, vu le prix de la nuit, + 30.- de parking pour 24h, plutôt déçus.

Posted by on 4 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by C.Grob

Cher client de l'hôtel, merci de partager vos dernières expériences avec nous ! Nous sommes heureux que notre personnel ait accepté de travailler avec vous. D'autre part, nous sommes désolés que vous ayez eu des difficultés avec le chauffage de votre chambre. Nous prenons également à cœur les paroles concernant la piscine ! Nous serions très heureux de vous revoir bientôt et vous souhaitons de passer un bon moment Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

5 out of 5
Petit déjeuner, serveur top, proposition à table d'œufs aux plats

Posted by on 3 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by C.Grob

Cher invité, merci beaucoup pour votre évaluation ! Nous sommes très heureux que vous l'ayez apprécié et nous nous réjouissons de vous revoir bientôt à Bâle ! meilleures salutations Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

3 out of 5
Nous avons pris cette fois une chambre "supérieure", c'est-à-dire la plus basse catégorie, contrairement à la dernière fois où il s'agissait d'une catégorie au-dessus. Nous étions déçus de la chambre en comparaison de l'autre : salle de bains minuscule avec douche étroite et toilettes accolés à la douche ! La prise pour faire bouillir le thé était une prise française qui ne fonctionnait pas en Suisse : nous avons du réclamer un adaptateur sous caution ! Nous avons du également réclamer des sachets de thé, du sucre et de la crème : il n'y avait qu'un seul sachet de thé noir, qu'un seul sachet de sucre et qu'un seul sachet de crème !!!... Même pas de peignoir ni de chaussures de bain dans la chambre pour se rendre à la piscine ! Piscine beaucoup trop froide : les adultes et les enfants toussaient et tous se plaignaient ! Hammam qui sent l'humidité, même pas parfumé pour masquer l'odeur ! Il faisait extrêmement froid dans notre chambre : nous avons du réclamer un chauffage d'appoint !!! Sinon, personnel très aimable.

Posted by on 15 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Front Office Supervisor

Cher invité, Merci beaucoup pour vos commentaires, que nous prenons très à cœur. Nous nous excusons pour le dérangement et espérons vous revoir bientôt - alors dans une piscine plus confortable et des chambres plus chaudes Nombreuses salutations Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

5 out of 5
Top Lage Grosses Zimmer und bequem................,,,......

Posted by on 14 Dec 2019

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Comment from Hotel Management

24 Dec 2019 by Christian Grob

Sehr geehrter Gast, besten Dank für Ihre tolle Bewertung! Schön, dass Ihnen Ihr Zimmer und die Lage unseres Hotels zusagten. Beste Grüsse aus Basel Christian Grob Front Office Supervisor RAdisson BLU Hotel Basel

4 out of 5
Es war ein tolles Erlebnis Es hat alles geklappt nur die Batterie in der Personenwaage war leer. Nice place to be

Posted by on 9 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Front Office Supervisor

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung hier auf ebookers. Wir wissen Ihr Feedback sehr zu schätzen und freuen uns, dass es Ihnen so gut bei uns gefallen hat. Wir wünschen Ihnen eine gute Zeit und würden uns sehr freuen, Sie bald wieder bei uns in Basel begrüssen zu dürfen! Mit freundlichen Grüssen Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by Front Office Supervisor

Dear Guest Thanks for your positive feedback! We are glad, that you enjoyed your stay here at Radisson BLU Hotel Basel. We were happy to see you again soon! Kind Regards Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

4 out of 5
Déco chambre super moderne bien équipée et très propre

Posted by on 1 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Christian Grob

Cher invité, Merci beaucoup pour vos commentaires positifs. Nous leur souhaitons bonne chance et espérons les revoir bientôt. Cordialement Christian Grob Front Office Supervisor Radisson BLU Hotel Basel

About the Radisson Blu Hotel, Basel

Location Steinentorstrasse 25, Basel, BS 4051

Renovations + Closures

The following facilities or services will be unavailable from August 01 2020 to September 30 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Radisson Blu Hotel, Basel, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 5328 square feet (495 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and concierge services are also featured at the eco-friendly Radisson Blu Hotel, Basel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 6 levels
  • 5328 sq ft of conference space
  • 495 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Basel (BSL-EuroAirport) (8.6 km / 5.4 mi)
  • Train station: Basel SBB Station (1.7 km / 1 mi)
  • Metro station: Marktplatz Tram Stop (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Blu Hotel, Basel offers 206 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Filini – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Xxx – This lobby lounge specialises in international cuisine. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 33 per person (approximately)
  • Self-parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basel Radisson Blu Hotel
  • Radisson Blu Basel
  • Radisson Blu Hotel Basel
  • Basel Radisson
  • Radisson Basel
  • Radisson Blu Hotel, Basel Hotel Basel
  • Radisson Blu Hotel, Basel Hotel
  • Radisson Blu Hotel, Basel Basel
  • Radisson Blu Hotel, Basel Hotel Basel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.