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4.2 out of 5

"For a 4* hotel, the room was a little tired. Particularly the bathroom, it was dated and a bit shabby. " More

By a verified traveller on Sun 10 Nov 2019

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Hotel Description

Our customers tell us they enjoy Apollo Hotel's good location. During your stay, you'll be within walking distance of Festival Place. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This 4-star hotel has 125 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the central location and the bar
  • Just a 3-minute drive from Basingstoke Leisure Park and a few minutes from The Anvil

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Ambassador Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Apollo Hotel ratings based on 9 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Apollo Hotel

Everyone (8) Family (2)
4 out of 5
For a 4* hotel, the room was a little tired. Particularly the bathroom, it was dated and a bit shabby.

Posted by on 10 Nov 2019

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3 out of 5

Posted by on 26 Aug 2019

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4 out of 5
Very nice hotel clean and pleasant The breakfast was also very good.

Posted by on 21 Jul 2019

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4 out of 5

Posted by on 23 Dec 2018

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5 out of 5
On an traffic island ,so not a great position but we did not hear traffic noise.Perfect for our over night stay Excellent in every way

Posted by , from Midlands on 24 May 2018

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4 out of 5

Quiet,not to far from town.

Very pleasant, staff excellent, facilities good. Bed mattresses need renewing I think. Food on main course menu in restaurant needs attention. The pie was not good. I know two people complained.

Posted by on 30 Jan 2018

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4 out of 5

Not quite as good as last time

Pros: Friendly and responsive staff, good food and a very convenient location for us to visit family.
Cons: Possibly a bit more attention to the condition of the toilets and towels
Location: Very convenient for Basingstoke and area and for trains to London.
My wife & I had a good stay in November, so we booked again as a base to visit our family over Christmas. Staff were as friendly and positive as before, the breakfast was excellent and the room was comfortable. In general it was fine. However, we found that our toilet had dirty brown water when we arrived. It flushed away quickly and was no problem overnight or in the morning. The problem was that when we weren't there during the day it kept filling it up with more dirty brown water. To be fair, as we didn't want to change rooms, we didn't report it before we left, or they may have attended to it. They certainly said they would once we had reported it. We also had 2 sets of towels removed after our first night, to be replaced by just one set for 2 of us. I collected another set from reception, but the replacement bath towel had holes in it and wasn't really up to standard. Possibly a bit nit-picking, but it slightly spoilt what would otherwise have been a very good experience.

Posted by , from Bournemouth on 27 Dec 2017

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5 out of 5

Far exceeded our expectations

Pros: Virtually everything, especially the value
Cons: My only nit-picking comment was that the bacon at breakfast was overcooked and more like American style crispy stuff.
Location: Easy to get to, great for car parking, on a bus route and close to the town centre, with a brilliant train service to London
We booked at the Apollo for 2 nights as a suitable low price base to travel to London with our family. Having seen other reviews, we weren't too sure what to expect, but it was fine. The hotel is fairly new, smart and clean. It has plenty of parking space and is on a bus route, which saved us having to park the car in Basingstoke town centre. Great location! Although we didn't use it, there is also a health centre on site. Reception was quick and professional and we were impressed that, as we made our way to find a lift, one of the managers could see that we weren't quite sure where to go, so not only gave us directions but offered to carry our rucksack and bags (we travelled light)! The room was a reasonable size for a basic room, was clean and comfortable and had better amenities than some competitors we had tried first- such as a nice range of shampoo, body wash & conditioner, and a hair dryer in the room. There was an extensive buffet breakfast, which was regularly replenished and the staff immediately responded to any request to replace empty supplies (plates, tea bags, etc.) They were all very helpful and pleasant. All told, we felt we had got a bargain, which far exceeded our original expectations.

Posted by , from Bournemouth on 27 Nov 2017

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5 out of 5

A really lovely hotel

Quiet comfortable room with great restaurants good food friendly staff close to an amazing Shopping Centre we had a fantastic stay and we will definitely be returning thankyou to all at the Apollo and Merry Christmas

Posted by , from basingstoke on 12 Dec 2016

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Property Features

Apollo Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 2551 square feet (237 square metres) and includes conference centres. A sauna, spa services, and a library are also featured at the business-friendly Apollo Hotel. Self parking is free. This 4-star Basingstoke hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2551 sq ft of conference space
  • 237 sq. m of conference space
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: Basingstoke Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Apollo Hotel offers 125 forms of accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Brasserie – This restaurant serves breakfast, lunch and dinner.

Vespers – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 for adults and GBP 5 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo Basingstoke
  • Apollo Hotel
  • Apollo Hotel Basingstoke
  • Apollo Hotel Hotel
  • Apollo Hotel Basingstoke
  • Apollo Hotel Hotel Basingstoke

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.