26 Nov 2019 by Richard Storey
Thank you for your constructive Post-Stay review I will be personally be taking this back to my departmental managers to find out what happened and ensure training is carried out to prevent a repeat of this. My sincere apologies for these short falls please rest assured this is not our usual service standards. Its through feedback like this that helps us continually improve. Kind regards Richard
8 Oct 2019 by Richard Storey
Thank you for your review of the hotel. Kind regards Richard
15 Apr 2019 by Richard Storey
Thank you for your constructive points overall I will follow up your comments about the restaurant both with the chef and the team.
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Audleys Wood Hotel also features a terrace, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis. This Victorian Basingstoke hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Parking (limited spaces)
Audleys Wood Hotel offers 72 forms of accommodation with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. 32-inch Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Conservatory – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Noise-free guestrooms cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Noise-free guestrooms cannot be guaranteed.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.