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"Good things- location is brilliant and breakfast is good (slow service last day and no milk near tea making station/no sour bread with breakfast even ... " More

By a verified traveller on Thu 27 Jul 2023

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 28 Apr - 29 Apr

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Gallery Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Abbey Hotel Bath, A Tribute Portfolio Hotel. During your stay, you're just a quick walk from Thermae Bath Spa. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Abbey Hotel Kitchen
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Bath Christmas Market and Roman Baths
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Abbey Hotel Bath, A Tribute Portfolio Hotel ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Abbey Hotel Bath, A Tribute Portfolio Hotel

Everyone (3) Couples (1)
3 out of 5
Good things- location is brilliant and breakfast is good (slow service last day and no milk near tea making station/no sour bread with breakfast even though i was asked if i wanted white/brown soughdough bread.) Bad bits- Arrived at the hotel- wasnt a warm welcome and was put in a basement room, (superior double), got into the room and was disappointed, stains on the quilt, no water in the room, which with a superior room, i would expect, 2 milk sachet of milk, shower leaked and bathroom door was damaged by damp etc. Next day went out to return to one can of water between 2 people A) why we didnt get water in the room on arrival?and B) why only one 330ml can of water? And an abandonded vape on the side (neither me or my husband vape.) On the whole it was just OK, but paid over £500 for 3 nights I was expecting a little bit more and was left disappointed.

Posted by on 27 Jul 2023

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Comment from Hotel Management

27 Jul 2023 by Sannah

Dear Guest, Thank you for providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

3 out of 5
The last room was very small and hot air conditioning does not work and if i opened the window the hotel restaurant staff could see in the bed is actually 2 twins stuck together causing difficulty to sleep very misleading giving double rooms with twin beds . Check out was poor a que of people waiting with only 1 member of staff on reception very poor for a 4 star hotel although this was a issue for me i left my key in the bar as had to leave fast never been so excited about leaving a hotel before they need to improve their beds and some rooms too but the 1 thing is the staff are exceptional and try their best to help but the beds were a real issue for me all the bathrooms are suoerb and exceptional too only resl issues were the beds and sizes of rooms . 5/10

Posted by on 18 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Wayne

Dear Guest, Thank you for your feedback, it was a pleasure having you at the hotel. We are sorry to hear you didn't enjoy you stay as we tried our best to accommodate you in a comfortable room according with the room type booked, and upgraded you when needed. We are so please to hear you found the staff was friendly and helpful. We will address these issues. Please accept our most sincere apologies for any inconvenience caused during your stay. Kind regards

2 out of 5

Abbey Hotel Bath

Disappointed stay.Dark & dingy hotel that needs modernisation.Found a used ear but on the floor in a room that had been cleaned.Hair around the bath tap.Baghroom blind dirty.Stained tiles or may even be dirty!

Posted by , from Keng UK on 19 Jul 2016

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4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Virginia

Thank you very much for your feedback. We are pleased to see you enjoyed your stay with us. Kind regards,

About the Abbey Hotel Bath, A Tribute Portfolio Hotel

Location 1 North Parade, Bath, England BA1 1LF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, tour or ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified Abbey Hotel Bath, A Tribute Portfolio Hotel. This 4-star Bath hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bath Spa Station (0.4 km / 0.2 mi)

Room Amenities

Abbey Hotel Bath, A Tribute Portfolio Hotel offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.

Abbey Hotel Kitchen – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 20.0 per day.

Pet Policy

  • Pets: GBP 35.00 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 15.00 per day (1969 ft away)
  • Pet fee: GBP 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Hotel Bath
  • Abbey Hotel
  • Abbey Hotel Bath, A Tribute Portfolio Hotel Bath
  • Abbey Hotel Bath, A Tribute Portfolio Hotel Hotel
  • Abbey Hotel Bath, A Tribute Portfolio Hotel Hotel Bath

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.