4.1 out of 5

"Stayed for one night; room was clean and comfortable, staff were very friendly. Would recommend to a friend 10/10, didn't get a chance to try their re ... " More

By a verified traveller on Tue 19 Sep 2017

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Hotel Description

Francis Hotel Bath - MGallery by Sofitel puts you in the heart of Bath, within steps of popular attractions like Jane Austen Centre and Theatre Royal Bath. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

All 98 individually decorated rooms feature plasma TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Egyptian cotton sheets welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. 24-hour room service, safes, and hairdryers are also available.

The brasserie, Brasserie Blanc, is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Bath hotel include Roman Baths and Bath Abbey.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£100 per night

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed (Feature Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Francis Hotel Bath - MGallery by Sofitel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Stayed for one night; room was clean and comfortable, staff were very friendly. Would recommend to a friend 10/10, didn't get a chance to try their restaurant or tea room though! Hotel has an elegant old fashioned decor and is perfect for a stay in Bath

Posted by on 19 Sep 2017

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4 out of 5

Nice hotel, discounted with the welcome

All in all a nice hotel only disappointment was how I was treated at check in. It felt as though because I had not booked direct my custom was not as valued. When I tried to present my loyalty card I was told it could not be accepted for bookings through Expedia.

Posted by , from Midlands, UK on 9 Jul 2017

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2 out of 5

Boutique Hotel. Don't eat there...

Pros: Location
The hotel has limited parking. Difficult access to the car park for large cars and confusing entry as you have to drive in over a road sign marked in the floor turning out. Dinner in Brasserie balance. Had a terrible experience. We were ignored by waiting staff, kept waiting an hour for food which turned up luke warm. Order was also incorrect. Overall service and food was so bad that the restaurant manager did not charge us anything. Was not the point really as it was a special occasion and our night was ruined. When we checked out and were asked how our stay was we mentioned this and the member if staff informed us that the restaurant was nothing to do with them. It was leased out to another company and subcontracted just to provide breakfast to hotel guests! Laundry in the room was also dirty. One towel had either bood or rust on it. Again we mentioned this on check out and was told we could complain to the duty manager if we wished but would have to wait as they were unavailable.

Posted by on 22 Apr 2017

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4 out of 5

Lovely hotel

This hotel costs more than I would normally spend on a night away, but I booked as a birthday treat for my partner. Beautiful hotel and rooms, brilliant location, very central. Couple of little things that stopped me giving a full 5 stars, room wasn't ready when we checked in, went back out, came back again and still not ready. We did get taken to the bar for a drink though and the receptionist was very helpful . Then on check out there were drinks on our room from the night service that we hadn't ordered..sorted it out though. Overall, a lovely comfortable hotel.

Posted by , from ts7 9bt on 17 Oct 2016

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4 out of 5

Few days away

The hotel has a great central location. Most places to see are within walking distance. Good choice of restaurants. Friendly and helpful staff. Only draw back is parking is expensive at £15 a day. Really enjoyable stay.

Posted by on 14 Feb 2016

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5 out of 5


Easy check in, nice room, very comfortable Highly recommended

Posted by on 13 Dec 2015

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4 out of 5

Pleasant Central Hotel

Pros Comfortable bed, and a very quiet room (on side of building) Real milk in the fridge a first! Twinnings tea bags to make your morning tea, excellent Cons Disappointed to be assigned a room which only had a shower and no bath, best to establish beforehand if it is important to you. Lighting very poor for applying make up.

Posted by on 17 Nov 2015

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5 out of 5

Lovely stay

Great hotel with lovely decor. Staff were very obliging and breakfast was great! The hotel is located within easy walking distance of all the attractions of Bath. Parking was also available at the hotel for a fee.

Posted by on 9 Sep 2015

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3 out of 5


Nice hotel but you can hear every noise which makes it hard to rest and sleep

Posted by on 19 Feb 2015

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4 out of 5

Perfect short break

Superbly located and beautifully refurbished hotel offering every comfort for a perfect short break. All that Bath has to offer is easily walkable.

Posted by on 20 Sep 2013

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About the Francis Hotel Bath - MGallery by Sofitel

Location Queen Square, Bath, England BA1 2HH

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, tour or ticket assistance, and coffee/tea in common area are also featured at the business-friendly Francis Hotel Bath - MGallery by Sofitel. Parking is available for a fee. A complete renovation of Francis Hotel Bath - MGallery by Sofitel was completed in May 2012. This 4-star Bath hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 conference rooms
  • Built in 1728
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Bristol (BRS-Bristol Intl.) (29.2 km / 18.1 mi)
  • Train station: Bath Spa Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Francis Hotel Bath - MGallery by Sofitel offers 98 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets. 21-inch Plasma televisions come with Digital channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. Bath's hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 10 AM.

Brasserie Blanc – This brasserie serves lunch and dinner. Reservations are required.

Breakfast Room – This buffet restaurant only serves breakfast.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 4 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cribs (infant beds) are available for GBP 0.0 per stay.


  • No pets allowed



The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 19.50 per person (approximately)
  • Self parking fee: GBP 15 per night
  • Crib (infant bed) fee: GBP 0.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Francis Hotel Bath MGallery Sofitel
  • Francis Hotel MGallery Collection
  • Francis Bath MGallery Collection
  • Francis MGallery Collection
  • Francis Hotel Bath
  • Francis Hotel MGallery Sofitel
  • Francis Bath MGallery Sofitel
  • Francis MGallery Sofitel
  • Accor Francis Bath

You should know

  • The total price shown includes a resort fee.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.