"Staff were friendly enough and happy to help, only thing I did not like is I was forced to wear a mask when collecting breakfast, all food was covered ... " More
10 Aug 2021 by Aleshia
Dear Anonymous, thank you for taking the time to leave a review, we really value your feedback. I am sorry to hear that you were disappointed with our breakfast - we are being extra vigilant on our cleaning regimes and ensuring our hotel is a clean, safe environment for guests, with frequent cleaning taking place and multiple sanitising stations positioned all around the hotel - including three in the breakfast area alone to encourage sanitisation. We also operate a one way system in this area to create a more manageable environment. Unfortunately our staff members are no longer legally required to wear masks, so we cannot legally force them to and I apologise for this, however all of our breakfast team are required to wear gloves when handling food. We hope to welcome you back to our hotel again soon.
20 Jul 2019 by ...
Dear Anonymous, We are sorry to hear you found our hotel a little tired but it is well loved and we do our best to give great service. It sounds like Breakfast was busy the day you were staying and we apologise if we struggled to keep on top of the buffet breakfast we provide. We hope you will have the opportunity to return so we have a chance to improve on your experience. Best Regards, Octavia Guest Service Manager
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Vending machine, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express Bath, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Bath hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express Bath, an IHG Hotel offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Bath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Great Room lounge and bar – This diner specialises in pizza and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Barclaycard and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
