"Good use an update. Feels tired in some areas. Check in staff ignorant and not engaging. " More
7 Jul 2019 by irina
Dear Guest, thank you so much for sharing you feedback with us. Please make sure that we will do all necessary actions to avoid similar situations in the future. Best regards, With best regards, Reservation
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Intourist Batumi Hotel & Casino offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business centre. A casino, a kids' pool, and a nightclub are also featured at the luxury Intourist Batumi Hotel & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Smoking is allowed in designated areas at this 5-star Batumi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Intourist Batumi Hotel & Casino offers 139 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This Batumi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
Intourist Batumi Hotel & Casino has 3 restaurants on site.
24-hour room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
