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3.8 out of 5

"Tired hotel could do with an update, air conditioning was good " More

By a verified traveller on Sun 26 Jul 2020

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£47* Per night/room 4 Sep - 5 Sep

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hôtel les Genêts gets good marks from our customers. During your stay, you'll be close to BAB 2. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Enjoy regional cuisine while dining at ATEA
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a lift and a terrace
  • Just a 5-minute drive from Halle D'Iraty and 6 minutes from L’Atelier du Chocolat
  • Pets welcome for a fee

Hôtel les Genêts ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel les Genêts

Couples (2) Family (1)
3 out of 5
Tired hotel could do with an update, air conditioning was good

Posted by on 26 Jul 2020

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Comment from Hotel Management

24 Aug 2020 by General manager

Good afternoon, Work has started this year and we are renovating our rooms. Most of our comfort rooms have already been renovated. Have a nice day.

5 out of 5
Accueil et disponibilité du personnel. Situé près d'un rond-point très fréquenté.

Posted by on 4 Jul 2022

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Comment from Hotel Management

9 Aug 2022 by La direction

Bonjour. Merci pour cette très bonne note. Le personnel appréciera pour ses efforts. Bonne journée.

4 out of 5
Très bon. Rapport qualité prix

Posted by on 15 Sep 2021

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4 out of 5
Rapport qualité prix bien.

Posted by on 10 Jun 2021

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3 out of 5
Chambre jamais nettoyées durant notre séjour et obligation de retourner à l'accueil pour pouvoir y accéder car la carte d'accès à la chambre n'avait pas été activée. Le reste est correct pour un deux étoiles.

Posted by , from Suresnes on 27 Jun 2020

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Renovations + Closures

The property is closed between 24 December and 1 January.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a front desk safe are also featured at the business-friendly Hôtel les Genêts. Self parking is free. This Bayonne hotel is smoke free.

  • 66 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Biarritz Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Hôtel les Genêts offers 66 accommodations with free toiletries and blackout curtains. LCD televisions come with satellite channels. This Bayonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

ATEA – This restaurant specialises in regional cuisine and serves lunch and dinner. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 6 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.94 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9.9 for adults and EUR 4.95 for children (approximately)
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel les Genêts
  • Hôtel les Genêts Bayonne
  • les Genêts Bayonne
  • Hôtel Genêts Bayonne
  • Hôtel Genêts
  • Genêts Bayonne
  • Hôtel les Genêts Hotel
  • Hôtel les Genêts Bayonne
  • Hôtel les Genêts Hotel Bayonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.