26 Apr 2018 by FOM
Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management
28 Nov 2017 by Hotel Management
Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management
25 Oct 2018 by Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hotel Management.
23 May 2018 by FOM
Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Beijing Xinqiao. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Cordialement, Hotel Management
Novotel Beijing Xin Qiao offers its guests a full-service spa, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 7567 square feet (703 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Novotel Beijing Xin Qiao. An airport shuttle (available 24 hours) is available for a fee. This 4-star Beijing hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Novotel Beijing Xin Qiao offers 700 forms of accommodation with minibars and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Citrus – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Utopia – This diner serves lunch and dinner.
Tang Palace – This restaurant serves breakfast, lunch and dinner.
Kitaya – This restaurant serves lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.