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"Excellent location in Hama, near restaurants etc. very helpful staff. Rooms are really big and wifi strong. I'd stay there again and would recommend B ... " More

By a verified traveller on Fri 21 Oct 2016

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Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£62* Per night/room 31 Mar - 1 Apr

Presidential Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

With your stay at Serenada Golden Palace - Boutique Hotel, you're connected to the convention centre and just a quick walk from Hamra Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Fawzi Burj Al Hamam
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from Hamra Street and American University of Beirut
  • Airport and local-area shuttle service available for a fee

Serenada Golden Palace - Boutique Hotel ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Serenada Golden Palace - Boutique Hotel

Everyone (1) Business (1)
5 out of 5

City break hotel

Pros: Location
Location: Restaurants and shops.
Excellent location in Hama, near restaurants etc. very helpful staff. Rooms are really big and wifi strong. I'd stay there again and would recommend Beirut as a city break. It has great weather, culture, food and friendly people. The downtown area has been rebuilt and is amazing.

Posted by , from london on 21 Oct 2016

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Comment from Hotel Management

30 Oct 2016 by Chairman

Thank you kindly David. We look forward to hosting you again. Nabil Haddad - Chairman

1 out of 5

Einmal und nie wieder

Das Bett war sehr konfortabel, aber leider konnte man es nicht geniessen. Ich war im 5. Stock und im 7. Stock wurde neu eine Bar eröffnet, die bis 4.00 Uhr morgens so laute Musik spielt, dass das Handy auf dem Nachttisch vibriert. Die Reception um Hilfe zu bitten ist sinnlos, da die Leute dort nichts zu entscheiden haben. Ferner wurde mein Pass an der Reception beim check in eingezogen. Als ich ihn nach ein paar Stunden später haben wollte, sagten sie mir er sei nicht da. Erst als ich einen lokalen Bekannten um Hilfe bat dort zu insistieren, fanden sie ihn plötzlich wieder. Als GAst fühlt man sich in diesem Hotel schlichtwegs ignoriert. Das nächste Mal buche ich das altbewährte Hilton. Teurer aber gastfreundlich.

Posted by on 16 Aug 2013

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About the Serenada Golden Palace - Boutique Hotel

Location Abdel Aziz Street, Beirut, 113-5516

Property Features

Serenada Golden Palace - Boutique Hotel offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2045 square feet (190 square metres) and includes a conference centre. A seasonal outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Serenada Golden Palace - Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco Beirut hotel.

  • 1 building
  • 65 guestrooms or units
  • 6 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 2002
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Serenada Golden Palace - Boutique Hotel offers 65 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath, dressing gowns, slippers and bidets. This Beirut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Sitting area
  • Select Comfort beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Fawzi Burj Al Hamam – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Burj Al Taybeh – This buffet restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Meza Bar – This poolside fine-dining restaurant specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a steam room and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Motor boating nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 10
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Serenada Golden Palace - Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Serenada Golden Palace - Boutique Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

Tax ID - 82618-601

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Parties and events are allowed on site

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. The tax ID number is 82618-601. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events are allowed on site.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property registry number - 2014
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • State tax ID - 82618-601
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 to 10 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self-parking fee: USD 8 per day
  • Valet parking fee: USD 8 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Tulip Hamra
  • Golden Tulip Hotel Hamra
  • Golden Tulip Serenada
  • Golden Tulip Serenada Hamra
  • Golden Tulip Serenada Hamra Beirut
  • Golden Tulip Serenada Hotel
  • Golden Tulip Serenada Hotel Hamra
  • Golden Tulip Serenada Hotel Hamra Beirut

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.