6 Oct 2019 by Cyrille Carmona
Dear Valued Guest, Sorry to hear you did not had an enjoyable stay and we could not rectify prior your departure. I hope we can see you back and regain your trust. With Renewed apologies Cyrille Carmona General Manager
6 Nov 2017 by Cyrille Carmona Deputy General Manager
Dear Murray, Thank you for your review. We sorry to hear you did not enjoyed our food offering during your stay with us. We do usually get some good review about it, I have personally share your feedback with the Chef so that we can review and ensure we keep the quality level up. We hope to welcome you back in the future. Warm Regards Cyrille Carmona Deputy General Manager
30 Nov 2021 by Cyrille Carmona
Dear Ilkka Olavi, Sorry to hear we failed to offer the right level of service. I have noted on the issue and we will see to work on those. With renewed apologies Cyrille Carmona General Manager
14 Jun 2019 by Cyrille Carmona General Manager
Dear Valued Guest, Thank you for your review we are please to hear we could make your stay with us an enjoyable one and hope to see back once again in a near future. Kind Regards Cyrille Carmona General Manager
28 Jan 2019 by cyrille carmona
Dear Laura, We are thrilled to hear you had an enjoyable stay and we are delighted you enjoyed the swimming, the resort and the food. We will be looking forward to see you back in a near future once again. Warm Regards Cyrille Carmona General Manager
13 Feb 2017 by GM
Dear Value Guest, Thank you for the feedback and we will definately being making improvements as a result. Hope to see you again Pieter van der Hoeven General Manager
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Outrigger Mauritius Beach Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. Public spaces have free WiFi. This beach resort also offers a free kid's club, a children's pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 5-star Bel Ombre resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Outrigger Mauritius Beach Resort offers 181 air-conditioned accommodations with minibars and video game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers and hairdryers. This Bel Ombre resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
The resort hosts a free manager's reception daily.
The Mercado – Overlooking the ocean and garden, this theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Edgewater – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Plantation Club – This poolside fine-dining restaurant specialises in fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Navasana Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global), Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.